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September 2023 by Scott Hendley
So I bought a wifi box and then returned it immediately because it was trash, couldn’t even load google homepage. 1 month later I get a bill and bring it in, they say oh no it’s not a bill it’s a credit you’ll get back. I SPECIFICALLY INSISTED ITS NOT A CREDIT and they refused to take payment. Then 3 months later I get a collections letter for MORE, which effects credit and my purchasing power. Now they say oh it’s too late you have to pay more and they can’t even tell me what it is I’m paying for! Anger, and hate is all I have for this company. Wasted hours of my life for a small bill that they dropped the ball on when I tried to pay long time ago even though they wouldn’t even tell me WHAT IT WAS FOR! Just an absolute joke.
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September 2023 by Brenda Garcia
The customer service at the Bushnell store is great. I didn’t have a long wait. Everybody is knowledgeable and helpful. Love the location.
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July 2023 by keng chan
Very helpful employees. Location is perfect. Easy in and out.
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June 2023 by Zachary Morgan
I have been a customer for over 20 yrs and they have always taken care. This new Busnell locations is exceptional great. From the store manager Cristina? To her extremely knowledge staff Janelle, Lance and Nancy. What one didn't know the other took over. Great teamwork and great attitudes. They truly love their job!
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May 2023 by wendell taylor
The manager of this place is a joke bad attitude the person helping me didn’t no much about the phone maybe T-Mobile needs to clean house in bushnell store I was with sprint for years never had a problem every time the guy asked the manager a question he got mad
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April 2023 by marty newman
Beware ⚠️
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April 2023 by Nikos Kontos
Have been a tmobile customer for nearly eighteen years. But the poor service and support I've received in Leesburg and the Villages retail outlets left me on the verge of parting company with T-Mobile. And then I discovered the new Bushnell outlet. Ever visit to that recently opened outlet has been an exceptional customer experience. The team is very customer-centric in attitude and is knowledgeable and highly professional. Store management obviously knows the recipe for building and nurturing team excellence. And the winners are the customers they serve. I am happy to once again have my expectations as a customer exceeded.
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April 2023 by theresa
Very nice staff. Explained everything and answered all my questions.
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March 2023 by Lori Krajniak
The staff at this T mobile are just awesome. We tried to switch from Verizon using their over the phone system. It didn’t work out for us. We went to the store in Bushnell, Fl and found super friendly, knowledgeable and patient staff. We left with great product and now are saving over $100 a month. Thank you!
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March 2023 by Theresa Kiger
Worst Customer service ever, 20 plus years with them and do to store error we were disrespect seriously,, went to another location 15 mins later problem solved
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December 2022 by Jenny Calhoun (myewn)
Lovely experience at this store. The employees were very knowledgeable and were able to provide helpful answers to the questions I had. Very satisfied with my visit.
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December 2022 by G Hoober
The customer service staff are high knowledgeable and very courteous.
