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March 2024 by Cheryl Plaugher
If I could leave 0 stars I would! Worst pharmacy customer service. Waited all day on pain medication that I desperately needed after a surgery this morning. First they told me they never received Rx. I had to have my Doctor call twice. Finally, at 4:50pm after two trips up there and multiple calls tell us they don’t have it in stock. This could have been relayed to the Doctor or myself much earlier.We will be switching all our Rx to WalgreensAlso, never anyone up front to check you out anyway! Good grief!
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March 2024 by DOC HOLLIDAY
Computer was down, but Outstanding Employees'
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February 2024 by Joe Parm
I dropped a UPS package off with $150 worth of electronics in it. The lady that took my package was busy stocking a shelf and waved me over where she took my package, set it beside her and told me to have a nice day. No scan, no drop off ticket.A week later my package never arrives. I use the tracking number and see that it was never scanned after i dropped it off at CVS. Meaning, it never left the store.I spoke with a manager who seemed annoyed with my problem and was incredibly unhelpful. He didnt even bother to look and see if it was laying around somewhere. Nobody looked. He then preceded to tell me that CVS is not responsible for UPS packages in any way at all. When i showed him on my phone that the label was never scanned he, amd the associates assured me that UPS drivers dont always scan all the packages. While this maybe true, in a week the label had not been scanned at all. Meaning that it never left the store. I was told there was absolutley nothing they could do and i would need to call UPS. UPS informed me that since the label has never been scanned that there was nothing they could do, and that it looked like it was never picked up.This has resulted in me having to re-purchase the $150 worth of electronics with absolutley no way to be reimbursed. Thanks CVS!Also, their minute clinic accepts insurance that their pharmacy does not. So if youre ever seen at the minute clinic be sure any medications you need filled you have sent to a pharmacy that you know accepts your insurance.
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February 2024 by Dasia Shepherd
Very unprofessional
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December 2023 by Amy Howle
Worst customer service! Older guy manager is so rude and very unhelpful.Then his employees followed suite once he set the example.Instead of helping, he made the situation way worse and then escalated it to a level it didn’t need to be by talking to customers in a very unprofessional, irritated way! When they finally get upset back, he then tells them to leave. It wasn’t just me, I witnessed him taking to an older gentleman like this while I was standing in line waiting for help.I won’t ever go back in that store!
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December 2023 by Bianca Stevens
The workers here are always helpful and work very hard, polite, and fast when it's busy!
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October 2023 by Robert Crider
Veterans stay away. Would not take veterans status into account and charged $46.59 for 3 pills. I will never fill another prescription with CVS. People working there were friendly and nice, which is why I give them 2 stars. but I’m done with CVS
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August 2023 by Trisha M
Great employees here. They are always helpful and friendly.I frequest here often with UPS package drop off and prescriptions.
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August 2023 by Andrew Caravello
clean store staff was helpful and nice.
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July 2023 by Shane Kelly
Destinee at the callahan store was of great assistance heloing me find medicine needed for my girlfriend! I didnt know what to get and she guided me in thw right direction!!! Great help thanks
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May 2023 by Jessica Kelsheimer
Incompetent pharmacist. Messed up my script 2 months in a row. Rude. Unhelpful. Trying to transfer to a different pharmacy but, its been over 48hours now that they waited for CVS to transfer. I have contacted the BBB and my doctor to inform them of their negligence.
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May 2023 by Painted Squirrel
Always seems like they are going to give good support services and they help
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March 2023 by andrelis lopez delgado
Today 3/3/2023 my husband go to cvs in callahan to pickup my daughter medicine and they give us amoxicillin incomplete
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November 2022 by Chuck Martin
Love our Callahan CVS! They always go the extra mile to help their customers
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August 2022 by Heightened awareness
Love to stop here to pee since I have a job driving. Seem to always get the stare down like your using the toilet but dont buy anything kind of looks from employees. I buy stuff sometimes FYI.