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March 2024 by Sara Morehead
So tired of the rude pharmacy employees at this location! My daughter just tried to drop a script off for me and unfortunately she doesn't know the name of the female working the drive thru window, just a younger white female was super rude to a TEENAGER (who doesn't fully understand what to do other than just doing a favor for her parent while driving thru town!) LEARN TO SPEAK TO PEOPLE POLITELY, ESPECIALLY TEENS JUST DOING FAVORS FOR THEIR PARENTS! Unfortunately, insurances don't allow us to use other pharmacies so we are stuck dealing with these god awful people who hate their jobs!
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March 2024 by Pat Donaldson
This pharmacy used to be really terrible but I think they may have changed the pharmacist and staff bc when I call, the actual answer and allow me to speak to the pharmacist. Medication isn't such an act of congress to get filled too.
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February 2024 by Isabella Workman
Pharmacy is awful. They really need a new pharmacist. It’s sad you have the same doctors, the same prescriptions, the same insurance, and the same pharmacy for years and yet they give you a hard time about filling your medication. Even the other pharmacy in town talks about the stories they hear how it’s not a good store. I think we should all start complaining to our insurance companies. They don’t deserve the contracts they have because customer service is awful. I don’t Even want to give a 1 star.
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December 2023 by Kim Workman
This place has the worse pharmacist! Customer service is awful in pharmacy. It is not every Walgreens either. Any other one I've been to they are beyond helpful. It's sad you can't use your in town pharmacy.
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November 2023 by Sarah Dowling
I have only experienced kindness from the Pharmacy members working. I have several Rxs refilled here for my family monthly. I've seen a lot of impatient customers get nasty with people in the pharmacy which is ridiculous. Consistency is key, and even I have been given inconsistent answers, which happens everywhere, but I keep asking questions until it makes sense, or I get the answer I'm looking for. No one has patience or kindness anymore it seems. I have sat in that same drive thru for 40 minutes before because they were slammed outside as well as inside, not to mention I live in Bryceville, not Callahan, and I'm on a schedule just like everyone else, and I don't take it out on the people in the Pharmacy. If you have an issue with waiting, then come back, or just go somewhere else period. These people don't deserve to be treated like this, and if they did, then that's something that should've been taken up with a manager. Seems every place we go these days, there is more work than workers. If the issue is waiting time, than you can act like a herd of cattle and Mooooooooove it along is the way I see it.
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October 2023 by Da. Mi.
WORST location ever. Rude, unprofessional and lacks basic decent communication skills. Don’t bother your time. Switch the CVS.
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October 2023 by Patrick Blackman
How do you run a pharmacy without answering your phone. This has to be the worst Walgreens in Florida.
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September 2023 by Robert Stanley
Worse place ever. During the pandemic this place went down. They never have anything and it always on back order. We had to move all our prescriptions to another pharmacy as they never had anything. So sad that employees now cannot perform simple tasks.
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September 2023 by John Lewandowski
The lady I just talked to in pharmacy I have talked to her twice but times she was rude and basically called me a liar plus my prescription got transfered there from winn-dixie now it's 5 times more than what I paid for them at Winn-Dixie worse pharmacy ever
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June 2023 by Trisha M
I'm not trying to be rude, but yall need to get with the 21st century. The Walgreens app let's you pay through it. Yet you refuse to let me use it in your store, when I have previously used it here. Manager says no. Do you just not understand how it works?? Wireless payment has existed for years.
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May 2023 by donna stock
Make sure you have plenty of time to waste when you get in the drive thru for prescription pick up…unbelievably slow
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March 2023 by Kim Kinney
I had to switch to Walgreens because of insurance. I sincerely dislike this store. It is old and dingy. The shelves are rarely stocked, particularly with sale items. The pharmacy is under-staffed. Even if you call ahead to make sure your prescription is ready, inevitably, I have to wait.I wish I could go back to CVS
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February 2023 by A Abba
I understand why their rating is so low. I had to go to this one in Callahan because the one closest to me, their system was down. The workers at the pharmacy are very rude, no one is forcing you to work there. If you can't provide good customer service get another job where you won't have to interact with people.
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February 2023 by Vonda Jordan
The customer service is AWFUL! We stood in line for 10 monutes and NO ONE even acknowledged us. Then we were told we needed to go to the drive thru for Covid testing but when we got there we waited again and was not acknowledged, we were the only car in the drive thru.
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December 2022 by bryce Mangum
Do not go here if you dont have to the pharmacy has the worst customer service.