GameStop is a home base away from home for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. The store also carries trading cards, sports cards, Pokemon cards, and other collectible card games. It features a wide range of gaming, anime, and pop culture merchandise like collectibles, action figures, apparel, and board games. Customers can sell or trade in their old consoles, games, accessories, and phones for cash or store credit, and the store now buys PSA graded collectibles. The employees are consistently described as awesome, super helpful, and providing great customer service. They are friendly, professional, knowledgeable, and polite, often going above and beyond to assist customers. Staff are noted for being wonderful and glorious, creating a positive experience that encourages repeat business. The stores are reported as being very clean, though some locations can be small and easy to overlook.