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January 2024 by Jorge Romero
Excellent service...and the best of all speak Spanish...
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November 2023 by Pesca en Usa
In the store there is a girl who speaks English and Spanish, I know it is not mandatory but she was rude by hiding just because an older adult needed help in Spanish. I think she is not sufficiently qualified to deal with this. This is disgusting.
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November 2023 by Zimone M.
The place is empty no wait we were able to take our time to pick out what we wanted without rushing.
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August 2023 by Paula S
Company has actually excellent service however the store itself sucks bad I called 20 times before somebody finally picked up the phone they kept switching me to fax machine I'm disabled kind of hard to get out...but I guess I will make an exciption ridiculous I called for over 2 hours had to drive up here to the store there is individual standing around doing nothing one was actually waiting on a customer kind of halfway ..he left then came back guess they forgot to activate ... it's funny to put people on hold or hang up on them really terrible service great company service.. terrible store they really need to hire some people who actually work and not stand around wasting time I imagine their sales are going out of the roof especially on Saturday August 6th 2023..at 12:30..till 1:30...dang..no wonder peeps go postal..lol..
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May 2023 by Calvin Howard
I might just be a little paranoid but it seems like every time I'll come to the Metro on Tyndall Parkway, it's like they're always trying to get over on you. But when I go to the one on 15th Street they do their best to help you out
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February 2023 by J.H Lee
Very disappointed. I will not come back
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February 2023 by Tommy Robertson
Ok store, employees are not customer service focused. Kinda acted like they were in pain to be there. No knowledge at all about the products in the store. But I still thanked them and hoped their day got better.
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February 2023 by Ray Roberts
Ok store, employees are not customer service focused. Kinda acted like they were in pain to be there. No knowledge at all about the products in the store. But I still thanked them and hoped their day got better.
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February 2023 by Janet Logue
They hacked my phone I have problems with my phone all the time I belong with Metro my metro I do not belong with Metro by T-Mobile and they can't get it through their heads they interrupt my phone all the time
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November 2022 by Marquita Gissendanner
The young ladies showed me very good customer service and assisted with all of my needs and answered any questions I had?
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November 2022 by Brenda Peacock
Employee provided very courteous, quick + helpful service, which successfully solved the cellphone issue.
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October 2022 by M. Nelson
I prepay my bill 2-6 monthsIn advance,every payment.Lately My Metro app is not giving me accurate information on my account.Taking all my payment under " pending" . Not updating my app amountCausing me to return to the Mpcs store repeatedly .Im changing carriersAll I get from corporate is spin, placations and platitudes.If not for the store employeeTrying to make sense of this , to no avail, I would give one star review.PLEASE HURRY THE T-MOBILE TAKE OVERI'VE LOST FAITH IN METROPCS
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August 2022 by Barbara Eanes
Well what I couldn't understand if you're on the lifeline program and they still charge you $60 a month for your phone bill which they said should been $30
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August 2022 by Mike Phillips
Very bad experience the lady who works there started throwing stuff at me very very bad experience hopefully she'll get fired she does not like her job she should not be working with the public
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March 2022 by James Vause
The employees were exceptionally helpful and informative.
