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June 2023 by Carlos Garcia
Robin Arnold has taken GREAT care of us. She kept us updated throughout the loan process and did a tremendous job answering all our questions.Thank You
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April 2023 by Matthew Brown
A friend of mine does not recommend. Apparently they messed up an over the phone payment and did not make things right causing her credit score to drop. Customer service is awful, plus they have several hidden fees.
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March 2023 by Jeremy Foxworth
Extremely lack of communication. Took four months just to get a notice late notice on a vehicle that was totalled out. They love to talk while eating and get aggravated when you can't hear them on the phone. I'll make sure we never yluse them
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February 2023 by Ryan Bunch
I have been with Harvester's for several years. We recently have been using the Baptist branch for all our needs. Ms. Angela has helped us with 3 separate loans over the last years. The personal service we have been provided is second to none. Our family truly appreciates what Harvesters, and especially Ms. Angela, has done for us. I would highly recommend their services to anyone.
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February 2023 by Patti Hester
I want to commend Ms Angela for her personal care of our banking needs and giving us the best advice . Ms Angela unselfishly gave her time for my phone calls, my in bank visits and to see that every question was answered to my satisfaction. She was compassionate and genuinely interested in providing the best service . Harvesters Credit Union is for the people and their employees like Ms Angela make banking a pleasant experience.Thank you Ms Angela and Harvesters Credit Union.Patti and Sean
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February 2023 by Danielle Ochsenreiter
Or business needed two new vehicles, Tabitha Maddox made the process easy and convenient. Between the excellent customer service and low interest rate, I would highly recommend purchasing you new or used vehicle with Harvesters. Ask for Tabitha she’s great!!
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December 2022 by Eric Bernard
Worst credit union do not recommend. Called for a simple payoff only to be on hold for 20 minutes and three transfers. Then they will add other loans to it before they release the title.
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December 2022 by Jo Blo
Every time you walk in they treat you like family. Other banks....not so much. (And no I don't work there or have any ties other than my bank acct?)
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September 2022 by Don Lopez
So Although we have had a number of loans through the years, working with Miss Jenni at Harvesters Credit Union has been the best experience of all ! It has been a pleasure knowing that she had our interest throughout the process. Her experience and kindness has made the entire process seem effortless . She is very good at helping people and you can tell by her good character. All in all she made it fun and not stressful!Can't thank you folks at Harvesters enough! You made our lives better ! Blessings !Don and Nancy
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September 2022 by Julia Shattuck
Worst customer service, worst online banking, they will “lose” your payments, lose your title, it’s a mess. Save yourself the hassle.
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August 2022 by Nancy Lopez
They went the extra mile for us!Excellent in communication! Jenni helped us in getting a loan. I have been a member of harvesters for about 30 years!
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July 2022 by micah brannan
Horrible service. Horrible people. Would not do business with these people if at all avoidable.
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June 2022 by shannon towery
Harvesters is a Horrible bank. Changed from pen air to harvesters but changed back to penair they don't even have a ATM accessible in milton then when you use another banks ATM and they won't refund fees closed account and got charged 10.00 I will never bank with them ever again. I HIGHLY RECOMMEND PEN AIR.
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March 2021 by Deborah Mayo
*** Update to original review **I was contacted by Dustin and Dan and we were able to resolve the situation. They were kind and understanding, exactly what you would expect from a Credit Union. Thank you both so much for your help and your compassion in a difficult situation. I updated from a 1 star to a 4 star.***After a death in the family, we called to let Harversters know that the person had died. The loan was current. They told me we had 30 days to settle the loan. 2 weeks later they called for a decision if we were going to settle the loan immediately and gave us 2 days for a decision. I pointed out that the loan was current! I wish i had not called them to let them know about the death. I would not have been harassed for a decision, I can't make so quickly.
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January 2021 by Ahnen L.
We're extremely unhelpful and always made excuses and made me feel stupid. The best part is I apologized for my frustration. My husband goes back the next day and unprompted and unprofessional as all get out the manager of the bank tells my husband I yelled at everybody etc. and tried to make me look back. when I in fact did not and had apologized for me even being frustrated. Thankfully my husband knows me better then that. Yes I spoke with that manager because my card was locked. I fixed it when it was negative the same day. But because I didn't opt for overdraft they are telling me I couldnt use my card until at all Saturday because they weren't going to unlock my card like they've done literally anytime. There's always a reason it isn't a customers fault. They were literally working on unlocking a card right before I walked up mind you. Because while I was at the teller window they were still working on unlocking the lady's card. However it's all my fault? When literally two people back to back in line are having the same issue. I didn't hear them tell that person it was their fault and they couldn't unlock anything until Saturday. Mind you I told them I was coming back to close my account and they lady then cut my card in front of me. The worst customer service. I went to navy federal the next day and was treated with respect and told my account wouldn't lock. Which I wouldn't have to worry anyways because they accept cash in Their atms and since I'm a server that's how I put most of my cash in the bank.
