“I go here for everything my car needs. Very kind and hard working staff, and well done work! I worked recommend this shop to anyone who has automobile needs.
I had an interaction with a very kind woman named Ms. Judy, who was also getting work done to her car, and she ended up paying for the work on my car. The staff then decided to pay it forward and have her a large discount on her brakes that were being repaired.
Truly hard working and kind people!
10/10”
“OKAY, WE'RE VERY KIND AND CONSIDERATE AND HAD US IN AND OUT. WE HAD TO DRIVE FOR DIFFERENT COUPLE DIFFERENT SPOTS OR GOOD ON PRICE. WE HAD TO DRIVE TO A COUPLE DIFFERENT SPOTS BECAUSE THEY WOULDN'T DO A CERTAIN THING ON THE VEHICLE THAT NEEDED TO BE DONE. THEY DID IT AND HAD US IN AND OUT AND 20 MINUTES AND IT WAS CHEAP
SO THANK YOU FOR YOUR SUPPORT.AND YOUR HELP WITH THEIR TIRES, WE REALLY APPRECIATE YOU, AND WE WILL BE BACK”
“I've never met such an honest person, especially when it comes to car repairs. Cory SHOWED me and explained to me why I only needed 3 tires and not 4. He also showed me the totally dry-rotted serpentine belt and a few other issues and even stayed late with his employees to make sure I didn't drive on a car that was about to fall apart. He saved me a lot of money and also helped me get financed. Cory was also very friendly, knowledgeable and caring, as well as his staff.”
“You’re sitting at your 8th stoplight on N Davis HWY, somehow running 10 minutes late despite leaving 15 minutes early. Like thousands of weary travelers who make the pilgrimage each day across the worst intersection in Pensacola, you’re left wondering if the indulgences of a post-modern society have come at too high a cost for the liberty of the spirit of man. Adrift in a sea of lifted trucks and Honda civics with tint bubbling up in the window beneath the relentless Florida sun, you begin to wonder what happened to the last whispers of the true American spirit, as its faint rustle in the wind can barely be heard over the thrum of 57 cars idling in the left turn lane for a three minute light at Olive Rd. Then suddenly, calling out from the thick of monotony, a lone oil servicing station stands alone, unassuming on the outside. You check your oil service reminder… 2,000 miles past due… what could it hurt to do this now. The cathartic rush of exiting the line of cars before the light is green sends you into the humble walls of American FastLube service station. Out walks a young man who could cure a tired engine of a stuck oil filter by simply threatening to hit it with a mallet… a car whisperer. Sitting there as your vehicle is serviced, you look around the shop and take in the sight of American pride and an individualistic spirit of accomplishing the mission ringing out even amidst the incessant sea of chain establishments. But experience cannot be created or bought with the disinterested hand of a corporate suit. You can see it in their eyes… the men in this shop carry the weight of years of experience that has been earned and not given. Across the globe, our foes fear the might of the United States Military, but the deeper reason they will never invade our land is because they know even if they could escape the reach of the military, men like the technicians of American FastLube are lurking behind every corner of America. Men who keep the country moving forward and carry the weight of their communities on their strong backs. These Americans are untamable cowboys who can never be bought or threatened. These last true remnants of the American spirit, they can change your oil in sweltering heat or unethical cold with a smile on their face, and their indefatigable self-reliance in our communities will persist through any hardship, as the lifeblood of grit dwells within them, being passed on to each generation. So long as men like the employees of American FastLube on Olive Road exist, there is nothing our nation cannot achieve, no obstacle we cannot overcome…
No horizon left unexplored.”
“Very helpful staff, I am spending my money here as opposed to the other store that wanted me to do $10,000 is repairs that weren't needed, or the one that decided that arguing with me and raising their voice (Cough cough Firestone). So far I'm excited to keep working with these professionals.”
“I don’t get my oil changed anywhere else. These guys are always professional and get the job done quick. They’re never pushy about extras (wiper blades or air filters) and they work extremely well as a team.”
“I have been using these people for 15 years. Excellent customer service, excellent repairs, competitive pricing, I trust them fully, and would highly recommend them to anyone needing automotive repairs.”
“I couldn’t be happier with the work done! I had a lift kit, new tires, and rims installed, and everything turned out absolutely perfect. The team was professional, knowledgeable, and made sure every detail was done right. Kenny went above and beyond to make sure I was satisfied — highly recommend them for anyone looking to upgrade their ride!”
“Went today to get my oil change and the price has skyrocketed. The service was incredible as always and fast as usual but not happy about the jump on already a high price oil change. I’ve been taking both my vehicles here for a decade but unfortunately need to go elsewhere.”
“Took my car in for a routine oil change at the dealership and was advised that the vehicle had a list of leaks and problems totaling over $2K. I decided to look elsewhere for help, and I’m so glad I found Matrix. They actually took the time to listen to me on the phone, gave me an honest approximate estimate, and even offered me a ride when mine fell through. Once they got my vehicle on the rack, they called to explain that the dealership's diagnosis of the problems was incorrect, and that the necessary repairs would cost only a fraction of what I’d been quoted. The work was completed within 24 hours. Matrix proved to be honest, trustworthy, and genuinely committed to great customer service. If you value integrity, quality workmanship, and quick turnaround, this is your place. They truly went above and beyond for me. I’ll definitely be a repeat customer.”
“Rusty and his staff. Even the mechanics were absolutely wonderful. They answered all my questions and explained in detail what I needed to know. They have always been respectful and most of all HONEST!!”
“Rance was super helpful today. I had a loose valve stem leaking air and was on my way to drive to Atlanta. He swapped it out in five minutes and got me on the road. Excellent customer service.”
“This place is reliable! Stay in your car, and done in 10 minutes if nothing comes up. They even offer you bottled water! Great guys, always know they do a good job. 10 of 10 stars! ☆”