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March 2024 by Mark Dietrich
We had a low tire on our rental. Staff took care of us right away! Very helpful!
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February 2024 by Bambang Budijanto
Enterprise at 1615 E. Merritt Island. Great service, great and very helpful staff, especially Brandon Ziarno. great car.
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February 2024 by Cy Redfern
Enterprise rental was awesome. There vehicles are nice and well kept. There rates were also great
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February 2024 by M S
Went in Saturday, they were out of cars. Employee told me he would pick me up from my house on Monday and get me a rental but never showed up and never called. I still don’t have a rental. Terrible.
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February 2024 by Abe Hardoon
very accommodating
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February 2024 by Valerie Hughes Arenas
Super helpful and supet nice employees
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February 2024 by Larry Stoff
Super awesome staff. Rent vehicles from this location regularly and the staff is always super fast, helpful and nice! They have even called me and held some nice electronics left in the car. Vehicles are clean. Overall great service.
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February 2024 by Gloria Bell
I really like Enterprise. They are willing to pick you up to get the car to you. However the girl that answered the phone when I called about that said they didn't. But she was mistaken. I love the people that were working at the counter they were very nice and the car was great. Thank you
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February 2024 by Island Life TV
Easy to rent from nice staff, and great cars.
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February 2024 by Bailey Brokamp
cars were fine. jetta got a check engine light. low rating because enterprise is absolutely robbing people for being under 25, if you're a AAA member or can become one I strongly recommend hertz as they can wave that fee for you making it 1/10th of the cost
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January 2024 by Kay Anderson
One bad seed will ruin a business. Best advice I can give, when working customer service do not try to beat the customer mad and if you really don’t want to know how a customer doing then DO NOT ASK!! Do not ask a customer “how they’re doing” when they walk in the store and then get upset when they don’t respond “I’m doing good” everyone’s not walking around having a good day. Does not mean that you have to be rude instantly before servicing them. Good customer service can turn a customer bad day into a good day.
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January 2024 by Judy Dixon
Great experience getting a rental. The young lady was very thorough in showing my mom where everything was in the care. Fantastic service.
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December 2023 by Tim McGee
This was the smoothest car rental we've ever had. We even got a free upgrade to a Dodge Charger. Fun!
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November 2023 by Jamie Waldron
Stephanie is a great employee for Enterprise. She kindly assisted me in a Time of need. I will say, compared to other enterprise interactions I’ve had (cough, cough: Melbourne airport enterprise)— Stephanie was the kindest and most helpful employee I’ve encountered in my many years renting from enterprise.I hope enterprise try’s to reward their employees who care. Stephanie surely deserves a raise and a promotion.Great job Stephanie and thank you for your help!- Jamie Waldron
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November 2023 by dennis
WENT TO MERRITT ISLAND LOCATION TO RENT A VEHICLE, IT SEEMED THE MINUTE I WALKED IN THE GIRL THAT WAS GOING TO TAKE CARE OF ME HAD SOME KIND OF A PROBLEM . I ASKED HER A QUESTION AND SHE WAS VERY ABRUPT LIKE I HAD NO RIGHT TO ASK. SHE TOLD ME THE OTHER PLACE TOLD HER I WANTED IT TODAY,(I WAS STANDING NEXT TO THE GUY AND HE ONLY SAID "DO YOU HAVE ANY VANS") I SAID NO I WANT A RESERVATION FOR SATURDAY ,HER ANSWER "I DON'T KNOW IF I CAN"--I WOUND'NT RENT A CAR FROM THEM IF WAS FREE. THE MANAGER THERE SHOULD GIVE HER SOME TRAINING ON HOW TO TREAT CUSTOMERS THAT PAY THE RENT AND HER SALARY!
