-
April 2024 by Autumn H.
Horrible - dirty and worn down. Will never stay again!! I would rather sleep in my car.
-
March 2024 by Heather G.
Old run down hotel with not clean rooms. The beds were hard and broken the pillows were uncomfortable. Convenient for a cruise but definitely not comfortable. I'd suggest You look elsewhere.
-
March 2024 by Joseph M.
Very close to the cruise ships for an overnight stay, but the facility itself is not very clean (those dishes in the pictures were outside my door for over 14 hours... And they were not mine) and the front desk staff was not very accommodating. On top of that it is extremely overpriced. I would use this location as a last resort.
-
March 2024 by Courtney C.
ceiling fan did not work and room was very hot overall the room was pretty clean but so hot
-
February 2024 by Angelo S.
HUNG UP ON while trying to resolve a booking issue by SAVANNAH the manager at this location. After a long day of travel, I was attempting to resolve an issue with my booking and unable to get ahold of EXPEDIA where my original booking took place. I ended up booking two rooms at a different Radisson Country Inn & Suites in Orlando with the assistance of an employee at the Cape Canaveral Radisson. When I returned from my vacation I contacted the Manager, Savannah at this location and she was UNHELPFUL and while I was speaking, not yelling, not cursing but frustrated HUNG UP on me and refused to answer the phone after multiple phone calls. I DON'T ever recommend staying at this HOTEL if this is the type of Customer Service one would receive. Totally uncalled for and a HUGE disappointment. REFLECTS POORLY on the owners of the property. If I could give it a ZERO star I would. I was charged the full amount as a no show when the front desk clerk on duty the night of my check in assisted me with booking for a another location. NO mention what so ever that I would be charged OTHERWISE I would have gotten into an Uber and went to that location.
-
January 2024 by Dawn White
The pool and shuttle are great! The toilet did not work in our room and they wanted us to go elsewhere to use one. No compensation. But because of the shuttle I would give them another try.
-
January 2024 by Elizabeth Persch
Got in late after traveling all day. The room was so clean and really nice! No bed bugs, no Stains on mattresses- everything was so fresh! I love the layout of the hotel and the openness to the outside it is. It’s beautiful! Staff was friendly upon check in. Did the bid to get an upgraded room- highly recommend! 10/10 would come back.
-
January 2024 by Jordan Meyer
This is a very convenient location just minutes away from Port Canaveral! The hotel is clearly a bit dated, needs some work in areas (we had a good deal of trouble with the card reader on our door, for example), and has an odd layout. However, it also has one of the most gorgeous hotel pools I've seen! The staff were friendly and kept the long check-in line moving at an impressive speed (on a day before five ships were due to set sail).
-
January 2024 by Lynn Alexander
I stayed at this hotel prior to embarking on a cruise. Check in was fast and informative but one person stood out. Johnathan our Bellhop gave us Stellar service ! He made sure to make our visit memorable. He was Kind, professional, knowledgeable, friendly, helpful and more than informative. He went out of his way to make sure my party knew exactly where to park for our park and ride package and even gave us a golf cart ride back to the front lobby after parking, so we could grab a bite to eat at the hotel restaurant before retiring for the Evening. I give him 10 out of 5 stars ! He is a irreplaceable asset to the Radisson!The grounds were well kept and have a great pool area with a bar and Hot tub as well as a separate splash pool for the little ones.The room was very clean and had everything we needed for a comfortable night's stay. The only issue with the room was the door lock to get in was not working correctly and a bit loose. It took a few tries to get the door open. Overall a great place to stay !
-
January 2024 by Tiffany Gunia
Stayed here for an overnight before a cruise. Disappointed about having trouble with room door to open and cold shower water in the morning but Room was clean an comfortable. It had everything we needed. Our Bell hop Johnathon was amazing!He made our stay the best it could be ! He is a very knowledgeable, kind , professional and informative man. He's definitely an asset! Thank you Johnathon! If you are lucky to have him as your Bell hop please tip him well ! He's very deserving!
-
December 2023 by Kris D.
A perfectly ok hotel with excellent management. Vanessa was the best and was able to accommodate us in a very difficult circumstance.
-
December 2023 by Vincent S.
Dirty, smelly rooms. Poor condition of the entire hotel in general. Service was atrocious. When I asked for help with my backed up toilet, I was handed a toilet plunger. Other folks traveling with me found underwear folded up in their bed linens. There was also a pervasive sulfur smell by the pool. The hotel next door was far superior for the same price. Wow. Just, wow.
-
December 2023 by C
We were going on a cruise and looking for a spot to stay the nite before. It was perfect. The rooms were clean but obviously not super luxury. But the shower worked amazing and was hot and lots of pressure. The breakfast was great! 75 bucks for 4 of us. Service was good and the pool had a hot tub and kids tub and big pool. Very clean and good food and closet it did the job perfectly
-
December 2023 by Cierra Durback
We came to stay after our cruise and while we were waiting on our room to be ready the bellman Johnathan helped us store our luggage and made sure that he got all the answers to any questions that we had. He was absolutely amazing and really gave us an amazing experience from the moment we walked in. The room was clean and comfortable. Overall the place was absolutely beautiful and a perfect place to feel comfortable. We will come back and enjoy the resort again.Nearby activities: Cocoa beach is very close as well as the port. Lots of options for food nearby as well.
-
December 2023 by Renee J.
Poolside tiki bar food was excellent. Rooms are large and nice. Close to port. Offers shuttle to port for $6 per person.