Gavins Ace Hardware is a helpful and friendly neighborhood store with excellent customer service. The staff is always very helpful, knowledgeable, and accommodating. Customers describe a great and refreshing experience, noting a different feel from a big box store. The entire team is friendly and makes people feel special, answering all questions and providing suggestions. They are patient and will spend time ensuring customers get the right items, even calling other locations to order specific parts. Staff members are known to be impressively knowledgeable about products and help with everything from grills to paint to light bulbs. They are happy to assist with large purchases, help load items, and accommodate specific needs at checkout. Customers consistently recommend this Ace Hardware for all needs and state they will definitely be returning.
Made an order online. When I went to pick it up I was greeted by a friendly worker. From the time I walked in I was made to feel like I was special. The entire staff was friendly and very helpful. They answered all my questions and even provided suggestions on my purchase. I will definitely be returning.
September 2025
Staff is always very helpful - always find what I need when I'm in a jam and don't want to drive to the larger stores
August 2025
Extremely helpful staff, exceptionally clean and well stocked inventory
