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January 2024 by Legion Haller
Curtis was Very kind, professional and made sure I was taken care of. Phenomenal customer service.
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September 2023 by Shotgunrain _AP
Great staff, I was in quick informed, sold and out the door. The new manager, Alexei, informed me about all my questions and Ely solved all my issues by transferring all my info from my phone to the new one. I'm definitely making this my go to At&t store.
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September 2023 by joshua jones
In, out and satisfied 100% less than 30 minutes
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August 2023 by Dakota Stevenson
Here at 10am this morning. Waited til 10:10. The is store closed. Nobody in sight. You can see through the window and tell nobody has been there, phones are not out on racks.Is this how AT&T allows there stores to be run. What a poor way to loose a customer.
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July 2023 by Kat F.
This store is a fraud. I bought an iphone13 pro during a promo where if you trade in your old phone you get 800 off the 1200 cost. I asked the manager for a copy of my agreement and he wouldn't give it to me. I am now being charged the full price of the iPhone 13 .. and I gave them my old phone
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July 2023 by Alex Diaz
Came in for a screen replacement, staff was very kind and attentive. Their management has definitely improved since I was last hereAlexei and Nicole were extremely professional when I had questions about my line also.
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June 2023 by Robert Bonsey
Store very helpful ATT other wise NO GOOD
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April 2023 by P K.
Watch out for Michael J he will tell you your getting accessories free but behind your back you're being put on a payment plan for them. The AT&T store on Santa Barbara are much better people to deal with.
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January 2023 by Cam Bowlin
If I could give more stars, I would. I started off with a horrible AT&T experience, but Nicole (employee) made sure I was taken care of every step of the way. She went above and beyond, stayed past her working hours, and spent countless collective hours on the phone with support for me. I cannot thank her enough for turning this experience around for me and making sure my issues were resolved.
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November 2022 by Carmen Rodríguez
I had a wonderful experience while phone shopping Micheal Johnson was outstanding and meat all my expectations I left the store with an upgrade and an Apple Watch thanks again Micheal Johnson
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November 2022 by Steve “Medicare Steve” Isidor
Michael Johnson was very personable, knowledgeable, and accommodating. That guy knows his phones, and how to explain the differences to us non-techy people. My wife is super happy with her new phone, and when I need to replace mine, I'll be back.
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November 2022 by Andrew
If you’re looking for personalized customer service, go see Michael Johnson at the Cape Coral AT&T store. That kid is fun and I love my new iPhone and Ear Buds! Thanks Buddy!!
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November 2022 by Melissa Anes
I give zero stars. Customer service is so uninviting. Only one person knew what she was doing. And 2nd employee was rude and unhelpful.Couldn't answer our questions.
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October 2022 by Norman Turiano
Your employee, Michael Johnson, couldn't have been more professional or kind. After all I've been through with the hurricane, he was the best experience I've had in a week and even longer. I'm in the service business, and I have to tell you that he is the epitome of customer service. If I was you, I would promote him. What a great guy!
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September 2022 by M Sanford
Amazing Customer Service. Walked in to buy accessories for my iPhone 13. Michael Johnson in Cape Coral was informative, professional and I walked out with a pop socket as well. I had a question about a phone issue and he was extremely helpful. Never did I feel rushed and a bother. This is the only ATT store for me!
