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December 2023 by John Forr
Opens at 7 am. We have insurance and travel quite a bit. So one is always close. We can drop in at all of them and get medicine or aid.
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December 2023 by Ethan Lopez
My girlfriend has been taking her pet here for almost 3 years. In this whole time we have witnessed the dowhill fall of this hospital. From the time the newest leadership from the corporation took over they have lost almost 8 technicians and have left the hospital understaffed. The doctors try their best but do not have the tools to meet the required pet numbers they see. I have witnessed some of the best techs this place had leave in the past year and as a result the doctors have inept brand new staff that don’t know how to do basic tasks or how to talk to clients. I was never informed about heart worm prevention by the girl with short hair and now my pet is heartworms positive. Completely run as a factory mill rather than a hospital- Banfield is a mile away from providing quality care medicine. This goes from the top too. One of the technicians I spoke with told me all about her field directors adding pressure to steal money from clients by pushing on unnecessary ear swabs and blood tests to cover themselves from the mass money loss. They have rescheduled my girlfriends dogs appointments many times due to short staff issues and now I hear that they won’t do dentals on Saturdays anymore. The corporation keeps demanding for results without paying up some more for better staff intead they hire high schoolers to do the job probably cause they pay them so little. Imagine your family member going under surgery with the care of a high schooler. Awful. My girlfriend and I will never come back to this place and you should stay away too. This corporation is going broke because it will not take care of its staff, clients and patients. All they care about is stuffing the CEO’s and corporate leaders pockets with bonuses for their yachts. Ask any employee working there if you don’t believe me- I overheard them while waiting in an exam room. No one working there is happy.
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October 2023 by Hugo Perez
I have been their customer for over 2 years and I love it. Wellness check up for my pup.
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October 2023 by Andrea Gutierrez
I purchased the puppy monthly membership. We have gone 2x for a vet visit. The first time my spouse went and he had no complains. The second time I got to take our pup. I actually showed up a week early (my fault) and they were able to get me in! I was surprised and thankful because I had taken hours off work to do this. The vet tech was wonderful. She answered all my questions and remembered our pup ✨ that’s pretty amazing. Front desk staff was friendly and helpful.
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September 2023 by Stephen Lynn
have been paying for the wellness plan for 4 years...few weeks ago our dog was vomiting and had diarrhea..after 2 days, called banfield, website says they open at 7am, but voicemail say 8am..called back 4 times after 8, only to get recording saying no one is available..finally left message, now after 3 weeks have still not received a call back..needless to say had to take pooch elsewhere, and will absolutely not be renewing wellness plan next month..time to find a vet where they care and actually have a personality...
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August 2023 by Jan
The Dr and tech were good but everyone needs to realize this is NOT a full service vet. If your dog has a health issue, go to a vet hospital. Banfield is only good for shots and health maintenance issues. They do not do surgery or diagnostics on sight. Lab work is sent out. So if you need routine care, they are great. We spent over $800 and did NOT get any diagnosis. We had to go to another vet. I am currently trying to get a full refund. My pet passed away this morning at 20 months old. They never issued a refund. Stay away from this vet hospital if your dog has health issues. Go to Viscaya Vets, they are awesome!!
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May 2023 by Teresa S
Banfield always does a great job. Our dog loves going and check in is pretty simple. Ability to drop off and go is super helpful. Really always have great service with Banfield in Levittown ny and Cape Coral fl.
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May 2023 by Teresa Vives
Banfield always does a great job. Our dog loves going and check in is pretty simple. Ability to drop off and go is super helpful. Really always have great service with Banfield in Levittown ny and Cape Coral fl.
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May 2023 by Andrew Fleischer
Fantastic service, great vets, people truly care!
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April 2023 by Steve Smith
Very happy with the veterinarians and the staff at Banfield. Very attentive and seem to care as much for your pets as you do.
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March 2023 by Marilyn Truesdale
I was extremely happy with the doctor and associates with their handling Shanick. Tried to post a picture but won't let me.
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December 2022 by Stephanie A.
I have had my dog signed up for their wellness plan since she was a puppy. She would have been 10 years old in January. You could never get an appointment when needed even an emergency appointment. My dog started limping in august so we took her in they said it was probably arthritis and sent us home with meds. Continue on and her limp didn't get better only worse and the meds didn't help. We brought her in for X-rays which I had to pay out of pocket for. Again said it was arthritis and wanted to send us to an Orthopedic dog doc. We made an appointment and took her to this other doctor and spent way more money for them to do X-rays and for the visit. Don't get me wrong would pay any amount for my dog. Luckily the pet hospital I brought her to did the exact same X-rays and noticed a mass in between her paw pads on her paw. Banfield never said a word about a mass. Got the results of the X-rays and she had cancer. The other doctor questioned how banfield didn't see it. We ended up having to put her down cause the cancer was so bad. Now I am trying to cancel the wellness plan and am being told that I have to pay the remaining balance til end of plan. I will never bring another animal here nor will I ever recommend them to anyone EVER!!
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December 2022 by Bob Anderson
Total pet care. They do it all. Very kind and caring people.
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December 2022 by Alice Daniels
I recommend Banfield Pet Hospital to anyone that has a pet. They take wonderful care of your pets, they care about your pets and they have wonderful pet plans that you can sign your pet up for and it doesn't cost you a lot money.
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November 2022 by Shawn Hel
They will provide routine care I don’t know about their pricing as I’ve been bringing my dog there her whole life so I’m just used to what they charge. however my dog had an allergic reaction, so I came in first thing the next day and they told me the best they can do is two weeks out because they’re fully booked. I said to them clearly my dog is having some sort of allergic reaction to something her paws are swollen rashes from head to tail, in the veterinary office turned me away because I don’t have an appointment I’ll be sure to schedule my next emergency when it’s convenient for them with someone els.