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March 2024 by Ashley Kobie
Very disappointed in the treatment and experience I had today with Pedro, the store manager. I bought three batteries less than a year ago, one was bad. They refused to warranty it and proceeded to yell at and over me. He blamed the charger even though the same charger charged all three batteries in sequence. The funny thing is if he had gotten off the power trip to realize I had never in fact asked for anything for free, he assumed I wanted something for free. I spent less money across the street and bought it from someone with a smile. What a shame to treat your customers like they are trying to rob you off after spending hundreds of dollars on batteries there. I left due to the customer service.
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March 2024 by JOSE TAVAREZ
Very bad customer service. They made going from one store to another, for no reason saying they don't have the part in the store not even looking inside the device. Since I went trough the door, wast but but and can't. NO GOOD
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January 2024 by Jd Dec
Had an appointment through my insurance for a repair, they bumped me a whole day in favor of a walk-in.
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January 2024 by Tara Gillim
I was treated very well by Pedro. He was determined to make sure I was satisfied, testing two batteries after an overnight stay, and replacing them under warranty. I will definitely return. At Batteries Plus, I get a good price with a great warranty and wonderful service... consistently. They're located across the US, which makes it easier for me to get help when I need it, living full time in my RV. Thanks for the kind attention, Pedro!
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January 2024 by Enrique Lopez
Excellent Customer Service....Very Knowledgeable & Friendly Staff....
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December 2023 by bill bonjernoor
Had a great experience at the Cape Coral BP location. Fan remote batteries tested, replaced, installed and the tech even found that little screw that I lost on my garage floor. Couldn't be happier!
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December 2023 by Sharon Traylor
Pine Island store has great service ... Very willing to help.
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December 2023 by James Keough
Really impressed with the professionalism & friendly staff.They are knowledgeable & very helpful
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November 2023 by Trey Harris
Trevor that’s really great at batteries plus
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October 2023 by Mark Castro
So just so you know when you buy a battery from them and the battery goes bad this is their warranty they hold your battery for 24 to 48 hours so you have no battery for your car until they decide the batteries bad you go to any AutoZone or anything like that they test the battery if it’s bad they replace it do not go with these people. They are a scam
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October 2023 by Scott
Only place in North Fort Myers or Cape Coral that had battery and would install. Very helpful.
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October 2023 by Martha Tardy
Good place to shop, the services is fantastic and fast, good people, good area for the business, if in the future i need again to buy batteries i will go to BATTERIES PLUS
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October 2023 by Laurie Wolfe
I have been to this store several times in the past year or so, for car fob battery, laptop pen, and even garage door opener, and I cannot say enough good about them. Staff is extremely knowledgeable and helpful, got me exactly what I needed, warranty included when applicable, and even provided free consultation when I didn’t need a new battery or service. I highly recommend them.
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October 2023 by barbara blackburn
Very polite very helpful understanding the best atmosphere we've been in a long time
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August 2023 by Angel Grubb
Love this store, but Peter has been incredibly rude 3 times visiting here. Will be taking my business to the Ft Myers location. they are friendly and don’t insult you!
