Truist, a trusted financial institution, has been adapting its services to prioritize the health and safety of its clients and employees during the current climate. While some branches have limited in-person access, they remain committed to providing exceptional service through drive-thru lanes and by-appointment visits. Clients have consistently praised the diligence and professionalism of Truist's staff, particularly Jose Rubio, who has been described as a valuable asset to both the company and the community. Additionally, Brenda, a knowledgeable and friendly banker, has been commended for her efficient and effective resolution of a client's issue, leaving them feeling at ease. Truist's multilingual capabilities, with Sonia providing Spanish-language assistance, have also been highlighted as a strength, along with the overall kindness and helpfulness of the team, including Keeley.
Jose Rubio is very respectful, diligent, and hard working. Excellent asset to Truist and an excellent asset for clients and the community. I have always felt my business was appreciated with him over the years.
