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December 2023 by Dolly O.
Today I went shopping and the person who attended me is called Lydia. She was very rude and misbehaved with me. It's a shame because all the other people who work are very kind. I'm sorry but Lydia's attention was very bad.Hoy fui de compras y la persona que me atendió se llama Lydia fue muy grosera y tuvo un mal comportamiento conmigo. Es una pena porque todas las demás personas que trabajan soy muy amables. Lo siento pero la atención de Lydia fue muy mala.
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December 2023 by Johandry Hernandez
It’s always a pleasant experience when I come to this store, however, it’s even more when Araselys is here. She is always so friendly and welcoming. Thank you Araselys for making your customers feel like family!
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November 2023 by sue otto
I decided at a drop of a dime to stop in and see if they cleaned this store up. It was clean, and the store was pretty well organized. I wasn't intending on buying anything but walked out, spending $300.00. So I have to say it was a good day to shop tonight. I wanted 1 thing but didn't have my size on shelf. But was told today to just ask someone because they just may have more in the back somewhere. I think I'll go back tomorrow. ???
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September 2023 by Donna Bores
Walked in this morning and the store jumped out at me as being tremendously clean - the floor shined as you looked down the isles. Looking through children’s clothing and everything was separated precisely by size. It was amazing! I found what I was looking for and a few books for my grandchildren for Christmas at a very modest cost! One of my favorite stores!! ?
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September 2023 by Kiara Kelly
Very racist store. They follow people of color around and purposely get on the intercom to say something about security cameras all because they racially profile black people would not recommend. Also very Dirty instead of worrying about people stealing they should worry about the cleanliness.
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August 2023 by Paul G
Some good prices if you know what you are shopping for. But store has been dirty and goods all over floor. Need people to straighten out the store.
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July 2023 by Nicole Derrickson
It was chaotic when i went in but according to the employees they keep receiving shipments of items they can't keep up with. I actually enjoyed the extra stock and variety and it's not their fault that they have more product than what they have space for.
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June 2023 by Heather Bania
They have lots of stuff everywhere, the lines are always busy wrapping back towards men's clothing. People throw stuff all over the floor, and they need more employees or even better an overnight crew to straighten the store back up. The workers they have now are mostly nice, but they have no way to keep up with that store. The best thing Burlington can do is either hire way more people to help or just get a night crew. They have good prices for most of their stuff.
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June 2023 by Deborah Carson
Good prices but the store looks like a hurricane blew through. Merchandise thrown all over the floor throughout the store. In some cases I had to lean over piles of merchandise on the floor to reach items on the shelves. I was also surprised they only had about a quarter of a small rack of bathing suits for a store that large. The staff was friendly.
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June 2023 by Rhonda Cook
Two of the stores I've been in are very messy and in a great deal of disarray. Apparently the staff is limited and it's very difficult to find anything you really have to dig and look. It's an absolute mess but the prices are very good and there's some very nice clothes there. I would go back but it is a mess ?
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June 2023 by Amie Bybee
Waited in line for 20 minutes with one person ahead of us. The cashier kept taking phone calls. Definitely not in a hurry. Awful customer service with absolutely no help. 3 people being the cashier not even willing to help. 1 cashier that was training someone and 15 people in line
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June 2023 by Meyvis Hawkins
The store is a disaster. Nothing is organized, clothes and other items thrown on top of racks and on the floor. Prices are very reasonable, but whats the point if you can't find what you're looking for?
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June 2023 by Brittney Ann
I'm revoking stars now because of what I walked into. I'm shocked that this store that was always nicely organized looks so bad now. There were empty boxes everywhere of things that were obviously stolen out the box and things thrown everywhere and misplaced. It's been like this for a while I've been told. What happened to this nice place? It was hard to move through the aisles and hard to find sizes for anything. I thought it was part of a great sale going on but now not so sure.
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May 2023 by Ann Mcclain
I'm revoking stars now because of what I walked into. I'm shocked that this store that was always nicely organized looks so bad now. There were empty boxes everywhere of things that were obviously stolen out the box and things thrown everywhere and misplaced. It's been like this for a while I've been told. What happened to this nice place? It was hard to move through the aisles and hard to find sizes for anything. I thought it was part of a great sale going on but now not so sure.
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May 2023 by Pedro Bretones
I feel so bad for the employees at this store, it’s a literal war zone. Hopefully they get the help they need!