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May 2023 by Ray M.
Walmart has changed their return policy on food. I recently bought great value frozen breakfast sausage. When I cooked one, it tasted like it had been thawed and refrozen. I took it back and was told that since I didn't have a receipt, I could only exchange it for the exact same item. Who keeps a receipt for food? I didn't want to do that because a few weeks prior, the freezers were empty and taped off. I felt that this food may have thawed and was put back into the freezers when they were turned back on. I went ahead and exchanged it, and guess what. It tasted the same. I've decided that the $8 I spent is just a loss and threw the bad sausage away.
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May 2023 by Daniel H.
The Walmart Supercenter in Cape Coral has gotten really bad.1.) Consistent fraud being committed where price is listed and then is higher at check out. Is this intentional or accidental. It happens a lot.2.) Poor stocking practices. Ongoing with wrong prices charges against listed many times things are stocked in the wrong places. This adds to the issues.3.) The customer service is poor. When these mistakes happen quite often the associates push back against the customer. I've even had them argue with me.This location has become quite dysfunctional and needs a real shake up to solve these issues.Thank you.
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April 2023 by anjanette a.
don't ever order pickup here if you're trying to wait over 2 hours for them to bring everyone else their items and never yours
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June 2022 by Kenneth S.
I have attempted to shop here 2x which was 2x too many. Every single time there was an issue. First time was an online order delivered from this store that was missing parts. Returned it for a replacement at the front desk but it was also missing parts. This current attempt, I am sitting at curbside pickup waiting on my order but it tells me it was already picked up? I call the number over and over and of course no answer and no call back. So now I'm trying to return an item that I was charged for but never received...
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May 2022 by Kimberly S.
This is the worst Walmart I have ever been to, management is terrible and employees are lazy and not helpful. No carts in the building EVER!! I do everything I can to never go here. I will spend more money elsewhere to not shop there!!!
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December 2021 by Dawn W.
Great management! Great employees! Efficient services offered thru grocery pick up or grocery delivery. Great customer service team! This is a HIGH VOLUME STORE! This means it is continuously flowing with high customer base, with this being said - for the volume of consumers, consumer questions & solutions - Impeccable Management & Team Work! Thank you Walmart Folks!
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December 2021 by Jolene M.
I was there today and I never get asked for my receipt and then as I was leaving I literally had a receipt in my hand that was very long because I had ample amount of stuff and the lady still wanted to check my receipt. I've never been asked before at this Walmart to show my receipt and as being a young black girl, this gives me terrible vibes about this store now. I've made shopping trips here that we're bigger then today and never had been asked. I didn't make a big deal out of it but it does make me mad that she asked that. Next time I'm just walking out and if you suspect I stole something then call the cops to make a fool out of yourself.
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July 2021 by Meghan W.
This is the worst Walmart I've ever been to, and I have slim to no expectations when it comes to Walmarts as a whole..They began to "renovate" this store maybe 6 months ago and present day it is an actual DISASTER. No one knows where they are or where they're going in here. They quite literally run into you while walking (both employees and shoppers) and basically everything is all over the place. The isles are WAY too close together - you can not go down an isle most of the time if there's even one other person with a cart. The layout makes zero sense.The checkout process: I'm a millennial so I love self checkout, but just know you will literally HAVE to ring up your entire cart even if you have 100 items lol.
