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December 2023 by Olga Rivera
Excellent staff!!
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November 2023 by Richard D.
I am a cancer patient and when my Dr prescribed medication they refuse to fill the order. My Dr has even called them and personally visited the store. I will be moving my prescriptions to another vender. They have attitudes and act like I am an abuser instead of a person in pain. Wouldn't recommend this pharmacy to anyone and I am going to notify my drug plan company
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September 2023 by Richard B.
The CVS Pharmacy at 737 CAPE CORAL PKWY is just not professional. I can't begin to record how many times they have TOTALLY screwed up my medications! Their screw ups range from filling and dispensing the wrong drugs, not refilling the drugs on time, forgetting to follow through with requested and confirmed prescriptions! Almost alway you need to call, and go through their Time Consuming ridiculous RECORDED message to get to talk to the pharmacy to get all of these problems corrected AND then follow up again with another call to verify they actually are doing their job filing the order! They are EXTREMELY short staffed and can't handle the volume. This is So scary because they are affecting many peoples LIVES!
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September 2023 by Lydia Rodriguez
I like the pharmacists they're alerts that the medications we're taking don't interfere with any other meds because that can cause health issues and serious complications.
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September 2023 by Olivia Wall
Very helpful staff
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May 2023 by Google user
Cashier couldn’t find my script after telling her my name \\u0026 dob 3x ! 10 minutes later she finds it…. Than other cashier was having problems w another customer \\u0026 she walks away from helping me …. I don’t have all day …. I gotta go …. She was rude ….acted like it was a big deal because I asked for a bag…… ughhhhhh
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April 2023 by Tammy Landau
Cashier couldn’t find my script after telling her my name \\u0026 dob 3x ! 10 minutes later she finds it…. Than other cashier was having problems w another customer \\u0026 she walks away from helping me …. I don’t have all day …. I gotta go …. She was rude ….acted like it was a big deal because I asked for a bag…… ughhhhhh
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March 2023 by Florence Higgins
Good service and easy pick up. .?
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February 2023 by Patti P.
Definitely no stars! It's pretty bad when you have regular monthly prescriptions that need tone filled and every month it's something! The new pharmacist even lied to their corporate office! I call the corporate office and they tried calling the pharmacy here but couldn't get them to answer the phone! Then when she emailed about my pre they told her it was too soon to fill! Which even she knew it was a lie! It turned out that i dropped off my RXon Thursday night and they didn't say anything about not having enough in stock! My husband and I have about 10 prescriptions at CVS and the one may 1228 Del Prado in Cape Coral Florida are a bunch of liars that can't even answer a phone call or save you trips to the store to find out if your RX is ever getting filled! I took my RX Walgreens and it only took 30 minutes to get it filled! With CVS it's up to a couple days if you get it at all!!!!
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January 2023 by Frank N.
The very worst pharmacy I have ever been to. The staff is rude, overwhelmed, and not helpful at all. Pharmacist said come in tomorrow after our lunch and your scripts might be ready. Not will see what we can do just ride. I hate that store and will be changing pharmacies asap! Boycott that POS store!
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October 2022 by Kim Russo
I'm not sure why it always takes forever to be taken care of in the drive-thru compared to other pharmacies and why the employees look like they would rather be any place other than where they are. If it weren't for my insurance I would never use CVS. Management should really do some serious training to improve their customer service.
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February 2022 by Yamina Novo
Thank you, I am very happy for the good attention of Belkis and Alexa
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August 2021 by Charlie L.
I see some bad reviews for this particular CVS location. I relocated to the area 2 years ago. I worked with a local CVS in San Diego. When I moved here I switched all my prescriptions to this location close to home. My first encounter was with Miss Melanie. After meeting her I remember saying that I hope I see her there again. Over the last 2 years I have developed a great customer relationship with her as well as the managers there, including Ray. This location is the best in my opinion. Good people. Good service. Personally I would recommend this location in a heart beat. Melanie always knows my name and greets me when I'm there. I'm in customer service and sales myself so I know how important it is to be able to relate and trust the people you do business with. 5 star service is not enough. 10 STARS ALL THE WAY.
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January 2020 by Justin C.
Horrible customer service at their pharmacy, they never have my medication and they get attitudes with me and treat me like they never seen me before even though I went in a lot. I would not reccomend this store.
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April 2019 by Bruce Z.
I would give 0 if it was a option.try calling pharmacy wait 20 on hold 40 min another time. Told me when I dropped of a prescription not in stock And is that they would call me after they do a search to find out what CVS had to medication I waited two hours nobody ever called me back, So when I do try calling the pharmacy after the two 2 1/2 hours that I was waiting to do for them to tell me they informed me that they actually had to drug all the time that it was misfiled in the computer I will never go to the CVS ever I would rather go to a local pharmacy that cares about their customers poor service