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February 2024 by Juan Carlos Quijada
Super friendly people. Sometimes is very busy but they do what they can to keep the customers happy. Also Fantastic prices. It's my go to. This CVS is a great asset to the neighborhood.
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February 2024 by Angie Muniz
I have been getting my prescriptions filled here for 9 yrs and now I am doing a review to let everyone know how the customer service has dropped and how you can never speak to someone and when you finally do they won't listen. They ask for you to hold on in hopes that you hang up and call back to get another person. I have been trying to get my sons meds for an entire week and I feel like I'm dealing with the circus which is probably more professional then these guys!!!!!!pharmacist staff is rude and disgusting! People are sick and in pain and this is how they treat us. It took 4 days to get his meds! Let's not forget how I was over charged for the same medications and even for medication I never picked up!! I never gave permission to charge my card! That's stealing isn't it?
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February 2024 by john donoguhe
More than a day for a commonly prescribed medication is unacceptable. No access to talking with a person on the phone. Horrible service. It’s apparent that CVS doesn’t care about customers by their appalling level of customer service . All that’s important is corporate profit. No wonder they’ve been losing market share
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February 2024 by ROGER CARRERO
Excellent
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January 2024 by Sonia Fuentes
I love it
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January 2024 by Angel Grubb
Please have someone at the front register who can speak and/or understand English. It would be incredibly helpful
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November 2023 by Y RA
The Spanish young lady was very rough and has poor customer service skills. They did not ask for the new insurance card and all they said was the insurance did not cover and charge us the self pay price in all the medications. It is ridiculous. The staff at the pharmacy most of them need to go to an adecuate training. They are a disgrace to that pharmacy. I have been in Cape Coral since 2005 and the treatment in the pharmacy is unacceptable. They do not explain to the patient anything about the medications the patient is picking up. The manager should take care of this unprofessional situation. I feel sorry for the Dr working there.
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November 2023 by Gamer Girl
Took 4 days , calling multiple times AND showing up for them to fill my prescription for my diabetic meter and test strips (I’m currently 8 months pregnant and need it asap). Showed up for them to say only 1 is ready and the other will take 20 mins. I agreed. Came back later and they said they are out of stock and will have it sometime next week. LOL. Then the associate had the audacity to huff and puff bc I was frustrated. I genuinely cannot believe how incompetent these workers are. You’re working with medicine….you would expect a little more brightness. Do NOT bother coming here unless you’re looking for a migraine
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November 2023 by t p
CVS is the worst to get in your prescriptions filled. They need to go to Publix and get trained and it takes forever to get a hold of somebody in the pharmacy CVS has no clue of filling prescriptions and if something's wrong they will not call you if there is a problem do yourself a favor get your prescription at Publix filled and they will be nice to you
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November 2023 by theangryducky
Please, check your pills and the quantity before leaving thia cvs location!!!By far the worst location to use for prescriptions I have ever used. Very rude service often with several medication errors per visit.
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November 2023 by John Paul Perkins PA
Horrible horrible horrible! The spanish girl in the pharmacy wouldn’t even give my wife her name because she knows she is so wrong. Cursing at customers shouldn’t be tolerated anywhere in this country. Who hires this kind of garbage?
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November 2023 by TooDamnHigh Gaming
Megan and her team of super starts are great! Always smiles and laughs in the store. A good energy store free of hassle to shop at:)
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October 2023 by Yanira Ortiz
Staff without empathy, they do not have the medications on time even when the client needs them and terrible treatment of the client. And don't even try to call by phone, if you're lucky enough and they answer... they treat you horrible. I do not recommend CVS for your medications.
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October 2023 by Yolanda Cabrera
It was the best experience. Megan went the extra mile to help me cashing put and finding what I needed.
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October 2023 by Apple S.
Not the most convenient as they don't have as many items as other stores and then the check out only has one self serve register only and then one person working which caused a line however the lady was very friendly
