Fifth Third Bank & ATM provides helpful and professional service to its customers. Reviewers have praised staff members like Mr. Scudder and Veronica for their assistance and willingness to resolve issues with ease and a smile. Customers feel their needs are consistently met and appreciate the support from employees like Steve. However, there are concerns about the ATM's location at the Del Prado branch, as some customers experienced long wait times due to its placement in the same lane as tellers. Overall, the bank is seen as reliable, with friendly staff, but improvements in ATM access could enhance the customer experience.
I had an issue using online came in to seek help and Mr. Scudder assisted me and resolved the issue with ease super helpful professional and polite glad I chose this bank.
November 2022
Very helpful you can get mixed bills and it is a better ATM than the usual ones out there
August 2022
Bank gets two stars for adequate parking. Quit bank six months ago, mainly since checks to local companies take 2 weeks . Note software for bank is also the absolute worst. All I want from them is to take me off their list, constantly reminded to pay merchants. How many times do I have to tell them to leave me alone.