Fifth Third Bank & ATM provides helpful and professional service to its customers. Reviewers have praised staff members like Mr. Scudder and Veronica for their assistance and willingness to resolve issues with ease and a smile. Customers feel their needs are consistently met and appreciate the support from employees like Steve. However, there are concerns about the ATM's location at the Del Prado branch, as some customers experienced long wait times due to its placement in the same lane as tellers. Overall, the bank is seen as reliable, with friendly staff, but improvements in ATM access could enhance the customer experience.
Having been a member for 20+ years I love this bank...very easy to make ATM deposits/withdrawals and when I have gone inside to get money orders or cash 3rd party personal or Insurance checks the associates are very helpful and have made it a breeze. Thank You for 20 years of great service!
December 2023
I had an issue using online came in to seek help and Mr. Scudder assisted me and resolved the issue with ease super helpful professional and polite glad I chose this bank.
November 2022
Very helpful you can get mixed bills and it is a better ATM than the usual ones out there
