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March 2024 by Steve Chesney
Possibly the worst KFC I have ever gone to.
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February 2024 by Sara Warnecke
This is my 3rd attempt to make my first screwed up order right. First time I asked for all dark meat, they gave me a regular bucket . They said I could come back another day and get a free meal to replace it. When I did the manager Chyna, was not very nice at all. When I took it home all the chicken was bloody and not cooked all the way , hunks of fat had not even dissolved in the frying process. Chyna was then nice on the phone told me to come back again and get it replaced . I did today and again I asked for all dark meat and they give me a regular bucket, that is very chewy chicken which is not cooked all the way. When I called and told her, but first telling her I don’t want more free chicken, she stated I never told her all dark meat. That’s when she needs to listen to the customer. I always make sure it’s the first thing I say because I cannot swallow white meat it gets stuck in my throat and I end up throwing up. It’s not a big deal to chyna but it’s torture for me . This woman should not be the manager!!!’
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February 2024 by Karen Mercer
The guy cashier was very friendly and hilarious!
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February 2024 by Christopher Hawthorne
The women who took my order at the drive through was awesome. I usually don’t go to kfc so she was just super quick with telling what things come with, sides, sauces, spicey or no, etc.Very good attitude. And the food was delicious.in and out.
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February 2024 by Dana M
I’m a reg at this KFC on Del Prado and lately the customer service been exceeding my expectations. There’s someone special that works there by the name of China. Her friendly positive energy is like no other. She’s fast and efficient. I don’t get to interact with the workers who’s preparing the food but the teamwork with this current team is definitely on point. Thank you for bringing a smile every time I pass through the drive thru.-salt packet with the corn girl ?
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February 2024 by Cheryl Banko
Do not leave reviews very often at a fast food restaurant. But when you pay $16 for two pieces of chicken and one side and add on one more side and the chicken has been cooked, probably twice and the fries were hideous never again never thought I’d ever have awful KFC. Not even the mashed potatoes were good. What happened to the brown gravy? This is white and our coleslaw was phenomenal this one absolutely not never again.
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January 2024 by Sylwia Fik
No line at drive thru, asked the lady for just a second ! She’s said second is up what your order. I laughed and said Really? She said yup what’s your order . I said NO THANK YOU ! Also light were off and when we were pulling away they were turned on??? It was at 5 pm !
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January 2024 by Heberto Fernandez
I'm going to send for death with them, they take a long time to deliver the
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January 2024 by Jennifer Morgan Lindley
Paid $13.83 for a 3 piece dark meat meal. Did not receive dark meat, I got breasts. The chicken was almost black it was so burnt. I will never go here again.
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January 2024 by Pamela Johnson
China was amazing!
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January 2024 by Brenda Horner
I have had two of the best pot pies I’ve ever had a KFC. Their manager, China is amazing and I hope she stays there forever because the food had improved immensely!!
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December 2023 by Fish Fear Me Thats Why I Can't Catch'em
My only complaint is the entire parking lot was dark. Appeared to be closed. Please turn on some lights outside at night.
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December 2023 by Todd Bishop
It’s always a gamble here, I rolled the dice and lost again. I ordered an eight piece bucket, told the cashier it was very important I get four legs. After I ordered and paid, an employee approached me and said they had no breasts and asked if I’d take thighs instead of breasts, I told him that was fine. I get home, open the bucket and find two dried out legs, a wing that looked like it had been there all day and a bunch of thighs. The chicken all seemed oilier than usual and tasted like it was fried in old, rancid oil. Try and call this store and talk to someone, bet you can’t. The problem is, these people care nothing about customer satisfaction or doing things right. It’s a paycheck and nothing more. I’m done hoping to have a decent experience here. They suck!
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December 2023 by Lisa Valon
Went here because I had a coupon for a big box. Went to drive thru and the service was quick BUT the food was cold when I got home! I only live 2 minutes away! Was it because I went on a non peak hour (4:30pm)? Don't think I will go to this one.
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November 2023 by Mike Tobeck
Do not use the app to order ahead , it’s quicker to just go through the drive thru , twice I ordered and nothing when I got to store