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February 2025 by wayne kass
Not very customer oriented. Becca put me on hold and then ghosted me.
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February 2025 by mary magruder
I have been to Sephora a few times and completely ignored. Today, the associates talked about their troubles to each other. I will go to Ulta
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February 2025 by T B
Hard to find things in this particular location.
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February 2025 by Christie Brenneman
Good selection, but prices are not the best. Look for clearance days, with discounts up to 70%.
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February 2025 by Debbi Drum
Don't go here is you are expecting to use your discount. They won't let you use a discount coupon on a large variety of things.
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January 2025 by berta vozila
Love my Kohls! They have Amazon return ans self checkout.
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January 2025 by Linda Slawson
Overpowering smell of perfume from Sephora section permeated the store caused me to start sneezing and coughing.
Also, the clearance items were so disorganized that it took a long time to find anything, causing me to have to endure the perfume smell even longer.
The associate that assisted at self checkout was great which is why I'm bumping my rating to a 2.
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December 2024 by Teofilo Tomas Baca
Customer service was horrible no pricing on items when asked they didn’t seem to care or want to help. Everybody seem to be miserable working at the Cape Coral Florida store. If I was in upper management, I would clean house and re-hire some good people or pay them better whatever your problem is they sure didn’t want to be there. Cole used to be a fun store to shop at this experience was miserable. Returning back, I’d rather shop at target, At least they have associates that assist seems somewhat happy
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December 2024 by Jonah Smith
I went to return a package Was in a line for about 15 minutes, That’s not my complaint. I got up to register six where a older lady was working with short gray hair she had glasses. And I asked to do the Amazon return, I didn’t even get to finish my sentence before she cut me off and just goes “no”rudely And then basically throws my package back down at Me on the counter, I tried finding a manager afterwards to make a complaint, but I don’t have time to walk around the store to find a manager to complain, so I’m gonna put it here, Maybe they’ll read it and find this lady and talk to her, but that was absolutely rude and ridiculous She said she made announcements, but I was in line for 15 minutes. Did not hear a single announcement about Amazon packages going anywhere else , There should be a sign in the front of the store or they should make an announcement over the intercom because if She did not do a lot enough with the hundred plus people in the store and the 50+ people In the line alone, But it was 1:45 PM December 15. She was on register six short lady short gray hair. Old woman Very rude.
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December 2024 by Barb Carrick
Rude associates.
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December 2024 by Diana Hicks
If you are looking for petite clothing, look elsewhere.
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June 2024 by Donna Kline
Some things are great but other prices are way to high
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June 2024 by barbara clark
Sizes where all mixed together with small and xxl Terrible, I couldn’t find my size at all in what I was looking for
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May 2024 by Dave Johnson
Not a big shopper here, but it is my go to place for Amazon returns. They make it easy and fast. Other than having to walk all the way to the back of the store. But sometimes the coupons are great too.
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May 2024 by Traveling K
Not only has Kohls changed this store's set up multiple times over the last few months created confusion. They added self checkout, but the lanes are never open. I went there twice within a 2 day period and both times the cashiers were extremely rude. The only thing they said to me was next in line and nothing after that. But their body language and demeanor were displeasing. The second visit the cashier only said "I'm going on my 30" in her headset. There's also never employees around (I don't really care just observation) and everything is quite cluttered. I've always worked retail but if kohls is going to charge $80 for a blazer, a better attitude would be appreciated. I get treated better by Burlington employees and they have way longer lines!
