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April 2024 by George Ramirez
The showers are dirty, the spa was out of order for about 3 weeks, the only bright spot is Tyrone my trainer. I’m only staying because he is there. If he left I would follow him or go to another gym. If not for him I would given less stars, the 3 is for him alone.
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April 2024 by Monica Davis
I left a bad review in March 2022.Here is my experience of today- 4/20/24 update:Don’t waste your money. Find another gym.I will start by saying I have a training membership which is why I am still there.I have now been coming to this gym for over 2 years. Management has gotten better (J). However, today I had such a negative encounter, about 30 min ago with the two younger ladies on staff, working. I was in the sauna with 2 10 lbs. dumbbells. I am assuming someone who was in the sauna went to tell them I had them and they both came in, asked if I brought those in and then proceeded to say “you can’t have them in here,” and picked them up and took them without saying another word. I apologized and said do you need me to take them out. I was ignored and literally not treated with respect. I was treated like a child who did something wrong and needed to be scolded. Further, there is no sign stating not to take dumbbells in the sauna. So they could have asked me, respectfully, to please take them o it as they are not allowed in there. I did not appreciate the way I was treated.Now, in terms of other issues in the gym, since those two ladies are so concerned with the gym and the rules being followed, they should be helping to clean the sauna. The sauna is extremely disgusting. Extremely. I don’t think they’ve ever cleaned it.The scale in the ladies lockeroom has been broken for two years, the two young ladies who rudely treated me like a child, should be focused on getting this fixed.There is an exposed pipe just hanging out in front of the ladies locker room.The paper towel machine in the ladies locker room has not worked in over a month. The young ladies, who by the way I would have a name for if they wore a name tag, should be worried about getting that fixed.Extremely dissatisfied and can’t wait until I use my training classes to cancel my membership.
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April 2024 by Odette Serna
This gym is getting worse and worse every day, it is super dirty and has no maintenance, the sauna is always broken, the bathroom curtains are stained and it is disgusting to bathe there, I don't know what they do with the money we pay, it has very bad management.I only go in there because some of the instructors are very good like Lory, Cristina, Jenine and Tyrone.
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April 2024 by Sonia Perez
I've been training with Tyrone for the past few months, and it has been an incredibly rewarding experience. They are not only knowledgeable and skilled in fitness training, but also genuinely committed to their clients' wellness. Tyrone ensures that each session is tailored to my specific needs and fitness goals, making each workout challenging yet achievable. His enthusiasm and positive attitude make the sessions enjoyable and motivating. I've seen significant improvements in my strength and endurance, and I look forward to each workout. Highly recommend Tyrone if you’re looking for a personal trainer who truly cares about your progress and health.
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April 2024 by Codi Buchen
I came in to activate a membership I already had signed up for. I thought I'd get a tour, and a QR code. Instead I got a 5 minute lecture for being fat from the least professional man I'd ever met in a customer service setting.Initially it was business as usual, then he ask what I hoped to use the gym for. I said the pool, my son and I love swimming, and we planned on coming around over summer break. He okay, anything else? I said "well I could work on my blood pressure, it's a little high". He said okay, anything else? I said no. I said no. Whatever else happened, I said no.He responded with "Because there's a right way, and a wrong way to burn fat. The permanent way to burn fat, and a way in which fat will come back". He goes on for 5 minutes lecturing me on a subject I did not ask his opinion for. He definitely did not pick up the anger he was creating, and just kept blindly bulldozing forward until I stood up and left.
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April 2024 by M.J. Mihalic
When I switched my membership to include a guest pass with a new card, I continued to get double charged for two memberships. I ended up getting a refund and being told for a second time that it was canceled, just to continue being double charged every month. The manager who can help with the cancellation is conveniently never in the building. The employees who answer the phone are clueless and will talk in circles like you are an idiot until you hang up. I had to cancel my bank card and face the inconvenience of waiting for a new one in order to resolve being overcharged. Disrespectful and very undertrained management and staff. Avoid.
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April 2024 by Andres Muñoz
They are not serious with their clients, they only care about getting paid and that's it, they tie you to an absurd payment plan, I really don't recommend it.
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April 2024 by Julio Perez-Delgado Jr
Its too hot in here. Fix the thermostat please!
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April 2024 by Dennis B
Large and clean
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April 2024 by Lisa Giammarino
Excellent
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April 2024 by Kas Sentner
The assistant manager has to be one of the most miserable people I've ever encountered in my entire life.This man is always rude and angry. He likes to cuss under his breath while he's "helping" you. This man is so incredibly rude. I highly recommend that he finds a new job where he's not miserable every single day and takes it out on other people.I canceled my membership because this place is always packed. It is not clean. And the classes get canceled often. But most of all, I am so glad that I'm never going to see that miserable man ever again.
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April 2024 by Mindy L Hernandez
I am diabetic from my knee cap
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April 2024 by Diamondprincess
This gym is nice. I really enjoy going there. It’s very spacious and the staff is friendly. There are a lot of machines. I would recommend this gym.
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March 2024 by Timmy Byrd
Love my gym.
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March 2024 by Francisco Wanke
Nice gym!
