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June 2023 by CODY CROUCH
So I went to mattress firm looking to bring a bed home SAME DAY! Stopped by the first location, and was greeted by a gentleman Matt but unfortunately told me that they were just a showroom and it would be a week before I could get a bed. But he led me to another mattress firm location, and was told to ask for Eric. Thank god for Mr Eric! He was Straight up honest, to the point, didn’t try to rip me off got me hooked up with an awesome bed for super low price! If I could rate more than 5 stars I would!!
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June 2023 by Adam Waters
We needed a full-size mattress for my daughter. The service was quick, and the price was reasonable. They scheduled delivery two days out and the delivery service messaged with frequent updates. The delivery was right on time and the service was excellent! Everything happened as expected; 5 stars.
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June 2023 by Judy Kelly
Eric is very knowledgeable about what he sells. It was great to get savings and free adjustable frame
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April 2023 by Heather “Feather” Sellers
Debi was the BEST! Welcomed us warmly and listened to what our needs were. We were looking for mattresses to leave with and had a particular brand in mind. Her knowledge of brands was extensive, and she helped us find what what we needed quickly. We were so impressed. Thanks for going above and beyond Debi!
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April 2023 by Bill
The salesman Jerry was very informative about the different mattresses we looked at. No pressure at all actually didn’t even buy the first day we went in. Went back a week latter to purchase. Very smooth transaction.
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April 2023 by Lindsay Domingo
Just went to Mattress firm tonight and was assisted by Debi the sales rep . Not only did she make us feel welcomed by really listened to what our budget and needs were . We had a great experience!!!
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January 2023 by Mariana Concha
We had the best help to decide our next mattress. Eric was knowledgable, accommodating, gave us options to compare, not pushy. He understood very well all my needs and guide us to the perfect choice. I am very happy with the service, with the business and human qualities of the manager who helped us.
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January 2023 by Luke C
I paid for a queen size mattress, and the sticker on the mattress plastic cover said it was a queen but when I got it home and put it on my queen size box spring, it was too small and I looked closer at the tags on the mattress itself and it said that it was a full size mattress the guy at the store said that there’s no returns that I bought the mattress as is because it was on sale. Horrible experience now I have a $2000 mattress that I have zero use for.
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December 2022 by Michael Rosario
I knew what I wanted, it was Purple mattress. Deb help direct me to the area after a few test I was out within 30 mins.Surprisingly, 2 days till delivery not weeks. I can wait to get my Purple. Awesome!
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December 2022 by Brandy Anderson
The Salesman was great! He was very helpful to my Grandfather and patient as well. He didn't just try to sell us a mattress he had a lot of knowledge about them and was very kind which is always refreshing. They have a great 21 Day return policy if he doesn't end up liking the mattress. We also took advantage of the Black Friday Sale his mattress was a great price half off! We will definitely be back for future business
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December 2022 by Joanne M
Our sales assistant was great. She was patient and helped us find something in our budget. We have shopped there before and will do so in the future.
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November 2022 by Sue A.
I needed a mattress for the first time in almost 22 years. I decided to go to Mattress Firm to begin my search. They have a wonderful selection. The ection.salesman listened to my mattress needs and showed me a selection of mattress that might fit my needs and my budget. I feel in love with one of his selections and was able to make my selection. He made the process easy and fast. No pressure sales tactics were used just honest care and concern that I was able to find my perfect mattress needs. And their 120 days trial period gave me total confidence that I could make my mattress selection without fears or concerns.
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November 2022 by Eyeamm Notyours
We had a great experience here! Arrived last minute. Gave him our specs and he hooked us up within 15 min!! We were extremely happy about our first mattress purchase as husband and wife
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November 2022 by Karen Krieger
It's been a difficult time. The hurricane destroyed my home. Eric the salesman not only helped me find an affordable mattress but he personally delivered it in his own truck on his way home. Thank you so much
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September 2022 by Cory Rose
Amazing customer service! Walked out very satisfied with our purchase and the service we received as soon as we walked threw the doors. We were helped by Eric Decker he was very accommodating and patient with us, allowing us to try plenty of beds to make the right choice. He’s very knowledgeable and had very good recommendations on beds pillows and sheets that would fit our needs. Very happy with the whole encounter.10/10 would recommend!!
