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January 2024 by Matias Barbero
Matthew took great care of us. He spent a ton of time narrowing down the options for us and made sure that everything with tried worked with our budget. I could not be happier. Great experience.
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January 2024 by Xhavier Caravet
Our sales person asked questions to Azerbaijani what we wanted. Then he showed us matteress that would fit our needs. He was knowledgeable about the mattresses he showed us. The mattress we decided on was not going to be available so we got an upgrade for the same price.
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December 2023 by joe taylor
Matthew blew us away with his professionalism, knowledge and demeanor. Very nice young man gave us a GREAT experience and I would recommend him to everyone! We didn't even have to shop around as he gave us exactly what we needed at a great price! 5 stars!
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December 2023 by Bobby Gill
I went in your location seeing the heavy dose of emails of your Black Friday Deals kept sending me, Ezekiel was super patient, extremely knowledgeable of the products which I had spent over 4 hours researching your blow sale items! Well, Ezekiel had others come in, I told him to take care them while I kept researching and testing out bedding, watching and listening with him them, he was so informative to each customer took the time, even spent time with a customer who came weeks ago, it was Matt’s customer and even helped pick out new pillows! They spent over $4k! Then Jennifer came in waited on a couple of customers and answered about an another hour more of my questions! When Ezekiel finished we sat down to discuss money, after being there for almost 2 hours, Ezekiel made it happen! I’m 66 and needed a bed found and my California King that will delivered next Saturday! I have never been in any type of retail store and been so impressed with the Service that both Ezekiel and Jennifer provide! The reason why I came to your store was because Jennifer helped me buy a cool pillow 3 months ago and treated me like I just spent $5k! I’ll be back next Saturday to buy more pillows!!! THANK YOU TEAM!!!Bobby
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December 2023 by Brian Lindorf
Salesperson was great even though the commission was going to Jennifer who initially help me last week. Explained everything a buyer needed to hear. This is my second time buying there and I would recommend Mattresses firm at that location. ?
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October 2023 by Brandi Schulte
Jennifer was amazing to work with! Great personality, not pushy, felt the recommendations were truly made for my best interest. The true selling point was the cuteness overload of her amazing pumpkin shoes! Overall, simple, quick process. Amazing staff. Clean, inviting store. Can't recommend this location and Jennifer anymore if I tried!
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October 2023 by JUDITH ANDERSON
Jennifer was very helpful in helping us choose the right mattress and adjustable bedframe. She worked with us to get the price to what we thought was acceptable and affordable. Very happy with her advice as well as the selection, availability and delivery timeframe options. This was not our first time at Mattress Firm and will definitely purchase there again when necessary.
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October 2023 by Madison Geiger
Jennifer from the Cape Coral location on pine island was amazing! I was in and out of that store in 30 minutes with an even better mattress than I had in mind! Customer service was by far a 10/10 and I will be sending more people her way!
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October 2023 by Joseph
Great from the moment we walked in. Jennifer was very knowledgeable and honest. I didn't feel like she was just going for a sale. Can't wait to get our new mattress in!!!
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September 2023 by christine wascholl
Meeting Doug at Mattress Firm was an absolute pleasure! My daughter had to try every bed of-course, but they both came to an agreement & found the perfect one for her!!Thank you Doug for all your patience & expertise. It was much appreciated. ♥️? our second time buying a Mattress from here! And did I mention the savings! $ Thank you ! ?
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September 2023 by gr Giambanco
Had an absolutely wonderful experience with Jennifer. I needed mattresses for my boys and my hubby and myself. She was extremely knowledgeable on each of the mattresses. No high pressure sales tactics AT ALL and that is ultimately what sold me. If anyone reads this go see Jennifer!! I promise you a great experience.
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September 2023 by Ana Lopez
Mathew was excellent! Shower us great availability and had patience with questions and inquiries. Came to “just look” but his Professionalism was so awesome and knowledge was spot on, so we ended up buying! Thank you for a great experience.
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September 2023 by linda langheld
Jennifer answer the phone when I called to see if there was any stock on a queen mattress pad. There were two types available so I drove to pick one up. I had a wonderful experience in the store and was even able to get information on how to replace my remote control for my adjustable frame. Will always come back to the store for excellent customer service!
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August 2023 by Jennifer Tapp
My husband and I purchased a Sealy Posturepedic Plus Hybrid king size bed last week. This is our second purchase from Mattress Firm in 10+ years, same location (1835 Pine Island Rd, Cape Coral, Fl). We are very satisfied with our purchase and the value for our money! The sales associate, Jordan was beyond helpful and accommodating. He asked a number of specific questions about our individual needs, in order to assist us in getting the right bed. It made the process so much more streamlined. We really appreciated his training, professional ability and pleasant nature. At no time, did we feel pressured or manipulated to purchase. Jordan answered our questions patiently and thoroughly. We highly recommend shopping at Mattress Firm for your bedding needs and asking for Jordan!
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August 2023 by mark marzella
What a nice experience we had. Jennifer was very professional and helped us identify what I believe. Will really help us to have a good nights rest. She is fantastic.If you’re looking for a mattress, go see Jennifer at mattress firm in The Cape
