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January 2025 by Tarek Nagel
Nice to be very helpful employee too thank you
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August 2024 by Pete Baruffaldi
One person in showroom with 3 customers.Sales person on phone with another assoc because she did not know what to do.I left
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August 2024 by THEEJOKER000 (Mr. J)
Metro is a good store
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May 2024 by claudia arrieta
Bad service and not much network
When I call to solve the problem they don't solve anything and they hang up on me
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March 2024 by Towanda Mckinley
I had the best experience with the employee Cindy thank you very much for you patience ? and help me with all my questions to upgrading my phone I recommend this location 100% very professional thanks again
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March 2024 by Mark metlow
Very happy with Cindy she help me pick out exactly what I needed and transferred everything for me ...thanks for extra help
Will highly recommend
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February 2024 by Dany
Terrible experience, I took out the lines there out of necessity, the treatment received that day was terrible, the invoice only details fictitious tablet lines that I never had and that do not match the numbers actually activated (I paid $350, it is on the invoice for 2 services that writings add up to only $30 INCREDIBLE), 2 tablets that despite my complaint they continued to charge until today when I called 611 and managed to fix everything. Oh and the insurance of a mobile phone that I have had free and for years.
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January 2024 by Henry Garcia
Love my metro
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January 2024 by Parker Ledrew
Worst customer service I've ever gotten. Sold me a new phone and screen protector knowing it was faulty then refused to fix it. Cindy if you see this I hope you lose your job because you don't belong in customer service with your snotty rude attitude! An to talk about a customer right in front of them in a different language assuming they don't understand you is extremely rude and unprofessional.Edit:I just found out I was eligible for an upgrade yet the store didn't say anything about it to me at all. None the less they should honor products they sell for at least 24hrs wich they refused to do. Will never use that store again an to be honest I may cancel metro all together !
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November 2023 by Tiffany Smith
The staff here was confusing and rude to my mom, and didn't care that the service they are charging us for was not being delivered.We appreciate that they were here after the hurricane, but it is really a sign of the times when these sales people don't seem to care at all about their older customers'questions, and concerns -except to threaten to take away the deal she was on for a worse deal. We had a similar experience on the phone so...idk TMobile customer service may be the biggest issue here
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October 2023 by Dayne Miller
The two young ladies in the store did not want to work. I told the the deal I was quoted at the other pine Island store. And they said impossible. Plus the only had two phones out of 20 on display. Hard to believe. I went outside and bought a phone and plan online ..got the phone I wanted and saved a ton on my car insurance. Lol just kidding. . Any way I ll have to wait for shipping but a new phone with a 400$ discount is awesome if you ask me. And you can send miss lazy and miss lazy#2 home cause they aren't worth the minimum wage they're just standing there. I said thanks for the help and btw I saved 400$ online. Anyone else would congratulate you. But all I received was a blank stare. As if. I spoke Taiwanese. I pat myself on the back for navigating the Metro app and saving a ton . I should run this store. Maybe I'll apply.
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September 2023 by Claudia Jones
Girl was super friendly and knowledgeable in her job .very helpful
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July 2023 by Donna Fowler
I'm really upset with metro right now. You will be receiving a phone call from me soon
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June 2023 by Maria Sostre
Excellent
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June 2023 by REINIER LEON
Terrible service, terrible attention from the girls. They added an insurance service to a tablet that I did not ask for. They sold me a low-mid-range phone as if it were very good
Terrible service from the 2 girls at this place. I don't recommend it.
