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January 2024 by Russell Martial
I have a membership here, and I have been getting charged an extra 20 dollars a month. For a late fee, but the card they have on file has the money on it. When I called to try and get it resolved the guy on the phone was pretty rude about it and said that there is nothing they can do about billing.
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December 2023 by Barbara Novak
Good place without the craziness of not been able to work out for an hour because all the machines are busy.
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December 2023 by Ronnie Larsen
Worse than any other gym I've tried to leave. If you try to cancel your membership, you may end up in a lawsuit to get your membership cancelled, like me. I was called out of town for several months due to work. As a result, I wanted to cancel my membership temporarily until I returned to Florida. After this experience, not only will I not be rejoining this dumpster fire of a gym, but I if I don't receive a refund for my cancelled membership within the next several business days I will also be filing a suit in small claims court. What a nightmare just to cancel a membership!! They asked me to send an email to their admin site but then conveniently say they never received it however, I have documented evidence that they did indeed receive and open the email. I will also be filing a claim with the BBB if they are associated with them. When I called back to discuss they were rude, yelled over me, or just refused answer 36 of my calls in a row... They are literally the WORST! NEVER GIVE THEM YOUR BANKING INFORMATION!!! They are still trying to charge a card that has been expired for the last several weeks and in fact the only way I realized I was still being charged was that I got a call from their management company stating my card was declined. IT WILL CONTINUE TO BE DECLINED... FOREVER! I will tell every single person I know what a absolute trash can this gym and it's owners are. Oh, they also won't tell you who you need to speak with in order to get it resolved. When I asked Adrian who I could call back and ask for, she said "I have been told not to tell you that". What an absolute joke! You won't even tell me the name of the person I need to speak with to resolve the issue???
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December 2023 by P. Rahilly
Awesome, nobody sits on machines and works out there cell phones for 20 min. A real gym!!!
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November 2023 by bob
The only reason I am giving them a 1 is because I can't give them a zero. I am getting ready to have a shoulder replacement surgery. I wanted to postpone my membership but that is not an option unless you want to pay for it. So I came in what I thought was 30 days prior to end the membership. Ends up it was 28 days and they would not let me cancel unless I paid for another month. They were very dismissive, unsympathetic and basically just want to get every dime they can force out of you. I was going to rejoin once I healed but not now. If being a valued customer is important to you, this is not the place you want to come.
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September 2023 by Scott Williams
A great gym that has a variety of equipment, from free weights to cable machines, squat racks etc., gym staff is friendly and helpful, I personally think the best gym crowd is the community that is in the gym between 7am to around 1-2pm you have a variety of different level fitness influencers and experienced lifters and trainers, it’s a good crowd.. everyone cleans up after themselves, and keeps equipment clean! I would have given this review a 5 star but as for the night crowd of young teens that are in the gym it is beyond insane, the gym is an absolute mess at night kids never pick up after themselves or clean equipment, always on their phones wasting time holding upEquipment… due to my work life occasionally I have to hit a late evening/night gym hour and try to get a decent workout in….it is what it is, I wouldn’t be so bad if the kids at night would just pick up after themselves!!
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August 2023 by Adam King
The majority of the cardio machines are very old and even make a squeaky noise when they are being used. There’s a yearly 100 dollar fee which is probably for maintenance but the majority of the equipment is not well maintained. Like most gyms they have hired unprofessional teenagers that make fun of the members as they check in and leave. The toilets are dirty most of the times I’ve gone into to use them.
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May 2023 by Wet Life Sports
I had similar experiences. Gym was fine, yearly fee a bit of a surprise. Dumbest policy was you have to come in to cancel. That was obnoxious. I wanted to cancel during covid for obvious reasons, couldn't use it.. These a holes tried to insist I come in. I had to beach slap them but I was finally able to get it canceled. Don't have stupid policies, what are you gaining??
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May 2023 by Valhalla Muscle
Terrible business practices.When I signed up I asked if there was a yearly fee or hidden fees the employee said and I quote*nope, just the monthly membership fee. "There's a 70 something dollar yearly fee that came out 3 months later.You can only cancel m-f 7am-3pmSo if you have a job you basically need to take time off work to cancel
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May 2023 by Craig Judson
Clean gym, nice equipment, vary spacious. Great price. Open 24/7. Only $30 annual fee
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March 2023 by BionicReaper -.
Good machines but a lot are broken and it can get packed also upstairs the treadmills are terrible
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December 2022 by SDI
I would never join a facility where the General Manager/Owner makes offers of employment, to very qualified people, to only then retract the offer within 48 hours of extending. I’ve heard negative things about this facility and how it’s managed and now I’ve witnessed it myself. My recommendation, stay far away from this place as many more reputable establishments exist on the Cape and in Ft Myers. Don’t trust Mid-Cape Fitness.
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December 2022 by SANDRA SANTIAGO
Signed up went one time. Hadn’t even been 30 days yet and I Tried to cancel the membership and they told me to send an email. I sent the email and got charged 3 fees for canceling of almost 100 dolors. Terrible costumer service. Don’t recommend it. It’s ghost town in there.
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December 2022 by Mike Ward
Lost everything in hurricane ian no home no transportation finally got cell service to call and cancel membership i was informed i would have to come in and sign a form. Not something practical when u lost everything so they continue to take my money every month after knowing my situation
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November 2022 by Francisco Wanke
Not the cleanest gym, half the stuff either doesn't work or makes loud noises. Last couple of times I went after I got off work, it was closed around 11:30 and didn't see any signs or notes.
