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April 2024 by Angela Thomas
I wasn't even served because he told me he couldn't break a big bill 2:00 pm I wasted my whole lunch break just too be denied ????.
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March 2024 by ACMB ENTerprises Binns
As I sit here eating my food thinking how far from normal we have come, illegals behind and in front of the counter, costs have more than doubled and the one thing that gets me everywhere is false advertising by way of pictures, they do make an effort to make it right but we are long gone from what is right.
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March 2024 by Freddy Torres
Went there last night. Lady that served food didn't give me my drink, said cashier had to give it to me, she was very busy with other clients, after waiting I went and asked her why sho couldn't give me drink. And she did. When got to my table realized my order was missing the meat, so I had to go back to counter and get. And some guy with attitude asked what was wrong, and I told him about the meat and he served it but with attitude. BTW, some pieces of chicken where burnt.
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March 2024 by Luz Cales
Horrible food ,it was dry and bad promotions the food looked nothing. Like the
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March 2024 by Michael Sylvester
Great alternative to traditional fast food. Delicious and quick.
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March 2024 by Milena Benitez Bueno
The truth is that it was my first time buying at Pollo Tropical and I was excited because they said it was good food. But the reality is that the dish, although well presented, reminded me of Cuba, everything in small quantities, the chicken only 3 pieces and even less avocado. Plus the flavorless beans. I hope that other times this place or other Pollo Tropical facilities are better because this time it was simply not worth it
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March 2024 by Ona Acebo
Worst ever! My chicken bowl was so nasty I did not eat the chicken, I did have some of the rice & beans, but even the rice was somewhat hard. The chicken was dry, burnt, rubbery and had no flavor other than burnt. They forgot the mojo part when cooking this chicken. They also missed my sweet plantain order. We live about 20 minutes away so we made a special drive to have some great tropical chicken flavor food, and by the time we got home with the food 1 hour later, I was not about to turn back for missing items! One more thing no line no rush hour either and they had us park to wait for the order. We misused over $30 on that meal.....Vegetarian options: Vegetables, rice , beans and salad are available
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March 2024 by Jeremy Clark
I went through the drive Thru at 8:10pm and waited 20 minutes in line just to hear they're out of chicken but I still ordered the chicken avocado and subbed it for pork and a order of plantains only to get no plantain. I tried calling, no one is answering the phone. They all must be getting ready to shut down early because the grill was free of chicken. Just iron. This is the second time in a month. I sure hope they get better soon.
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February 2024 by Eva
It's closed right now! Call before you go
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February 2024 by Osvaldo Calderin
Cleanliness, good attention, excellent service and
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February 2024 by Mikaela Meyer
First time trying Pollo Tropical and it exceeded our expectations. Food and service was very
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February 2024 by Lidys Valdivia
Never buying from this place again, there was a literal worm in my food.
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February 2024 by Cristian Tamayo
This Pollo tropical just told us that they don’t have bread at night and today was the second time that they gave us the chicken without the skin. Hopefully one day it will be like a normal pollo tropical. Oh and they made us wait half hour for the food.
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February 2024 by SHEILA MALU FERNANDEZ SALAS
Not recommendable not at
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February 2024 by Alfredo Hernandez
Good team and clean
