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September 2023 by sandy camper
This is an awesome place to take your car very professional very friendly and keep you updated on everything going on with your vehicle and I get you in there in a timely mannerServices: Auto engine diagnostic
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August 2023 by Josh Lampp
RIP OFF! These morons tried to charge me almost $800 for two tires. Paid slightly over $800 for all 4, 3 months ago lol. The two tires have now been patched by their competitors after they tried to upsell me to two new tires.
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August 2023 by Lee Ramakrishna
I had a big problem created by another shop. Premier completely fixed my car and gave me back confidence in the work and the staff. Carlos and Randy are exceptional guys. Always good listeners. Very kind. Going above and beyond to make people comfortable. The waiting area is comfortable. It was a total pleasure to have been there for the work to be done on my car. I will be back for all my automotive needs!!!
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August 2023 by Angelina Episcopo
Let me tell you, I have never had such amazing service done from anywhere else. From the consistant communication, keeping me updated on the status of my vehicle, giving me an idea of what I was going to end up paying for parts and labor, there were no surprises. Carlos went above and beyond from day one doing exactly that. The gentleman who I paid the bill with and handled the paperwork, Randy, I believe his name was, had made sure I understood everything that was done to completion.I will most definitely continue to have Premier Auto as my mechanic and auto needs. TOP NOTCH SERVICE ALL AROUND!Services: Air & cabin filter replacement
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August 2023 by Manuel Giraldo
Wonderful place. Randy and Chad helped us with our car, explained very well what was the problem. Both of them very nice and professional. The place is very clean and accessible. Our car was ready ahead of the promised time. We will only go to Premier Auto with our cars for now on. You have clients for life.
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August 2023 by Vikki Short
Staff was very friendly and helped me pick out an appropriate set of tires for my car. I received appointment reminders and my car was completed efficiently! I’m very happy with their services and prices.Services: Tires
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August 2023 by Jose R.
We took our 1998 Chevrolet Blazer to this repair shop because it quit running on us Friday morning. The vehicle is only used to pull a small trailer. We had a tow truck come pick it up and take it to their facility. Monday morning, Chad called saying they couldn't find any issues with the truck but he mentioned some other issues he supposedly found with it. They told us the Blazer was overheating which is not the case. There is a leak in the water pump which we have a replacement for to fix it and it has never caused that issue in the past. Then, he said they have to look further into it and I told them to replace the water pump with the new one I had provided them when the truck was taken there and Chad told me that is not their policy due to warranty issues which I responded that I did not mind if it voided a warranty just to replace it. In regards to the original issue I took the vehicle in for, I informed Chad you need to let the truck run for twenty minutes before it will act up. He told me they then found other problems with the front alignment, replace the fuel filter even though it was new, and the brakes were sticking which did not make sense because I had all those replaced and proof with receipts. They are telling me all these supposed problems with the truck even though they could not fix the original issue yet. They replaced the heater hoses because it was said the hoses were leaking causing the issue when in actuality it seems it was the crankshaft sensor. They are more concerned with making extra money while the vehicle is there instead of working with the customer to fix the issue(s) it is dropped off for. When I took the truck in, the check engine light came on and to clear the warning due to old codes coming up I was told I needed to pay an additional $165 after the initial diagnostic test for them to hook up the computer again after they were the ones to look at everything. All in all, while the vehicle is there they try to make money off you it's funny how they have such good reviews. It was 5 o'clock when I picked up my truck and Chad was not there so I had to speak to someone in the front. When I asked if I could look at the vehicle to make sure it started fine, the guy did not want to be bothered basically because he was not the one who was ripping me off. They just wanted me to pay the bill and that was it. I am a bit knowledgeable with cars and unfortunately I did not have the time to mess with the truck and now I am $900 short with the check engine light still on being told that they are old codes that came up. I do not recommend anybody that has no knowledge/experience with vehicles to drop their car here because you will come out with services/repairs you don't really need. It looks like the employees work off commission and are more concerned about their ratings than anything else.
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July 2023 by Lidia Alonso
I’m super happy to have found a great and honest mechanic to take care of all our cars. They are friendly and do a great job in getting the job don correctly. Thank You ??Service: Electrical repair
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July 2023 by BriandDav Byrd
Everyone was very nice and had a great sense of humor and was very knowledgeable about the work they were going to do and did . Carlos and Randy were very nice and helpful and amazing customer service!Services: General repairs & maintenance
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June 2023 by Jeanne Swartz
For a friendly, honest and reliable car care and service from a name you can trust Premier Auto Service. I have taken my cars here since moving to Cape Coral. They diagnose the problem, quote the price upfront and complete the work on time. Always pleased.Services: Auto engine diagnostic
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June 2023 by Tamara Ferguson
I love this place. They're the only ones I trust with my car. The customer service is fantastic. Everyone is very friendly, they do a thorough job checking for any issues and addressing my concerns, and they've always been able to squeeze me in (even if they're busy). Highly recommend!!
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June 2023 by PAUL AGUIRRE
Great staff Carlos was professional . My car had a front end alignment, workmanship was very sound my car runs smooth and straight down the road!Service: General repairs & maintenance
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June 2023 by robert guerrero
Carlos was professional and polite. Car was repaired as promised and in a timely manner. I was gifted a discount off the total cost of repair. I will continue to use them .Service: General repairs & maintenance
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May 2023 by Tyler Griggs
I came for brakes they wanted to replace my (still good) wheel bearing for no less than 550 extra. I moved to Tennessee shortly after and I drive on mountain roads everyday no noise no problems so I'm still glad I deferred the service and my brakes are ok but I could tell they didn't even change the fluid and I thought that was part of brake service but I guess not at this establishment. your welcome
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May 2023 by Joseph Jurek
I couldn't have asked for a better experience. Carlos was friendly, knowledgeable and they fixed my issue in hours. Highly recommend this place and they definitely earned my trust.
