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October 2023 by Arcángel
They denied me access to the bathroom for not having a membership even though I work for them doing delivery.
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August 2023 by Heather
I recently took my van in for my 6 month tire rotation, as I have every 6 months since I bought my tires 2 years ago. To my unhappy surprise, I was told my newer, low mile tires were not able to be rotated, as they were too worn. (I rarely drive outside of the Cape...I am a soccer mom that drops off & picks up from school.) Rudy was AMAZING! He pulled all my information, inspected my van and tires, and put me in contact with Matt the manager. After reviewing everything carefully, Matt and Rudy were able to apply our tire warranty, order and install new tires (all within a week). We drove away yesterday as the rain came down, safe again for my family, at just a fraction of the cost! Thank you Cape Coral Tire Team for taking good care of your valued customers! You are our Hero's!! **TIP to Tire Consumers: Buy your tires from Sam's Club and keep your warranty active by having your tires Rotated Every 6 months - a Complimentary Service they provide for you while you shop. You just need to make an appointment.
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July 2023 by Alan S.
Store manager 'Mitch' is extremely rude and unprofessional. Drove 15 minutes to grab a specific bottle of alcohol. I showed up a few minutes before closing time and they already had the doors locked. I kindly explained I drove 15 minutes and it isn't closing time yet, there were a few minutes left before closing with only one person checking out. I was literally looking at the bottle with my payment in hand ready to pay. It is not right to lock your doors 5 minutes before closing time and not allow people to come in for a quick 30 second transaction even before closing time. Mitch was extremely irate and rude to me for no reason. He said the registers lock after 8 and there were still 3 minutes before 8. My transaction would of definitely been quicker than 3 minutes. Absolutely speechless and appalled at how horrendous the poor the customer service, leadership, and management is here. Huge thumbs down.Would be great if someone could flag this to corporate. Mitch should not be in a position of leadership.
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June 2023 by David Rehm
Good prices and selection of tires. Lifetime balance, rotation, and road hazard warranty included.
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May 2023 by Muke Maphalala
I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $2,500 and just within 7 working days I got a total return of $18,450 I am really grateful ma'am, some of your competitors could learn a thing or two from you Mrs.Linda james Email or WhatsApp if you are having difficulties in investing on forex/stock trading contact her via now. WhatsApp: +18323245625 Email:
[email protected].
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April 2023 by Kelly G.
I needed 2 new tires and even though they had a full schedule, they still added me to their schedule. I have never seen a more professional and kind group of gentleman in an auto center. The very next day, I ran over a nail and one of my new tires was completely flat! This happened after the auto center was already closed. Matt, one of the mechanics, was still in the shop (although his shift was over) he didn't even hesitate with fixing my tire. Nowadays it is very rare for someone to show care and respect like Matt showed me. I tell everyone how great All of the staff is at Sam's club in Cape Coral! Thank you again!
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March 2023 by Kim K.
Please be Kind Yo The Employees.Half the customers apparently think its theyre right to abuse and curse at the over worked and under paid emplyees.Of which there are very few.
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March 2023 by Shirley N.
I had a tire problem and went back to Cape Coral Sam's Club for road hazard service. Let me say that I have never seen a more professional team in any of Sam's or Walmart's facilities. I came into contact with Rudy, Matt and Sean, and they were all very professional, courteous and helpful. If everyone is like those 3 then count your blessings. I don't know what you pay these men, but it is not enough.Thank you for great employees,Charles K. Nix
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October 2022 by Jason Powell
A great store in a great location with great employees
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September 2022 by ester MALDONADO
Jack was the best underpressure very busy...
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May 2022 by Kassandra Gomez
Very disappointed and frustrated. I called ahead of time and spoke to Matthew about a big metal piece in my tire and if they can replace it today. We spoke about the different options they had for tires and if i wanted to stay for about two hours i can get done, i then told him i can leave it there all day and he said great. Come in and ask for him. I drive across town with a baby and a tire losing air and called someone to pick me up just to get told by someone else there “no they can’t do it”
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May 2022 by Hannah S.
The employees working the car pick up system in my experience have been rude and disgruntled.
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March 2022 by Ronnie B.
Great place I belong to all three Sams, BJ's and Costco they all have their ups and downs.....
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March 2022 by Betty Dillon Rogers
The gas lines are pretty long and the process could be quicker but the receipt portion takes way to long. I do like the ap but my bank denies the sale as suspicious so I have to use Sams credit card. Less time at the pump love the ap
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February 2022 by Danielle Mulkey
Great selection and friendly staff.