Southwest Cycle is the best place to rent bicycles on MDI Island, according to the reviews. The staff is described as friendly, helpful, and knowledgeable. Customers who have rented bikes there every year highly recommend the business. For those looking to consign a bike, the reviews praise Monk, the business representative, as easy to deal with and extremely fair with the pricing structure. The process is described as quick, and customers are advised to separate their passion for the machine and look at the business deal objectively to achieve their goal of making a sale. Customers who have had service or purchased bikes from Southwest Cycle have had great experiences. They highlight the excellent customer service, with Monk going above and beyond to assist them. Customers express their satisfaction and state that they will return for future service and purchases, and they also recommend the business to others. The reviews emphasize the exceptional service and care provided by Monk, the business representative. Customers describe him as understanding, kind, sincere, and caring in his approach. One customer, who was hesitant about purchasing a smaller motorcycle due to his age and experience, was guided and supported by Monk, who helped him regain his confidence and enthusiasm for riding. Overall, Southwest Cycle and Monk are highly recommended for their excellent service, quality bikes, and the personalized attention they provide to their customers.
