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June 2023 by Rhode Beaujour
Took extra special care of my baby Chopper he is doing so much better after they took him in without any hesitation! They were extremely sympathetic and calm during the ordeal and made me feel relieved that he was in safe hands. Thank you to the 2 vet techs and Dr.Tillman !!!!
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June 2023 by David Waszmer
I cannot say enough positive things about the caring staff here. All of the ladies working last night were so compassionate and so helpful with my neighbors and their dog. Animal ER of SW Florida has come to the rescue once before. They have gone above and beyond both times I have been there. Please give them a break. With all the worker shortages, you cannot expect people to work 24 hours a day with limited staff. There just isn't enough coverage. It's not easy being veterinary staff. Medical doctors for humans study the anatomy of one mammal. Many veterinary staff must study the anatomy of multiple mammals, reptiles, avians, and etcetera. I have never met a veterinary employee that does not wholeheartedly and genuinely care for an animal. They would not be in the industry if they didn't love all animals/wildlife. I recommend checking hours of all businesses before visiting. With the previously mentioned worker shortages and the fact that we were devastated by a major hurricane, not everything is fully operational or back to original hours. Animal ER of SW Florida, thank you for all your help last night. Again, all of you ladies are amazing.
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May 2023 by Kelley Murphy
We had a great experience here. My dog cut her paw open trying to escape our fence. We called Animal ER at 5:30 to see if they were available, arrived at 5:45 and by 6:30, our baby was good to go. The staff was very friendly, super quick and the price was affordable. We will definitely come back for any other emergencies.
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March 2023 by Leanne Lawrence
I brought my dog to Animal ER of SW Florida a couple days ago at 12:30 AM because she had abnormal labored breathing. All staff was promptly attentive, and exceptionally friendly. They did x-rays and exam and found she had congestive heart failure. They gave me heart medications to give her. Now she is doing great and is herself again. I have no doubt they saved my dogs life. Super professional, compassionate, and capable. I highly recommend them.
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February 2023 by Michael Korf
Long story short our little guy got a hook stuck in his lip under his nose today. They got him right in soon as we got there and were very caring. Took care of him quickly and in my opinion pretty affordable for being after 5 on a Sunday. Thank you guys.
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February 2023 by CaroleAnne Hensley
Highly recommend! we are new to the area and panicked when our dog collapsed from internal bleeding. They were able to get her in the back to stabilize her. Unfortunately, for us it didn't end well as our Mocha had cancer. Dr. German, Ryan and Jasmine couldn't have been nicer and extremely caring....I recently received a sympathy card signed by each, very touching.
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October 2022 by First Last
Came in on April 10th in the afternoon with my sweet cat Jessica who got a fishing lure hooked in her upper lip. (I know! Crazy!) A quick and easy experience from start to finish, the vet and staff were great, sorry I didn’t get names at the time. The visit was very affordable and we were out of there in what felt like less than an hour. The next day they sent her records and even called to check up. At the desk they were selling painted rocks for an animal charity, it was so sweet that the staff takes time to do that. P.S. To the owner of the sweet puppy named Glade I met in the parking lot, I’ve been praying for y’all! Hope he is okay!
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October 2022 by steven thomas
These guys are awesome, so caring and loving to our furries. We had our 3 year old 90lb Goldendoodle have seizure on a Sunday night. We rushed him over and they were kind, caring, and thorough. Thankfully he's fine, but they follow up and have been in touch with his regular vet. I recomend this place as a place that cares and is really competent.
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August 2022 by Judy R.
This is a bittersweet review in memory of my little girl Daisy, who was over 18 years old. Daisy's health had been declining since last week, when she had some problems and we had taken to a vet twice. She stopped drinking and eating on Monday night and was resting comfortably in her bed. It broke both of our hearts to see her like this, and we were cuddling and loving her all that we could. We were hoping she'd pass at home, but as Wednesday pressed on, I became increasingly uncomfortable and worried she was in pain. My friends had told me about this ER Vet Clinic and how compassionate and caring they were with her beloved German Shepherd. So we called them, and when they opened at 5:00 PM we brought her over, wrapped in her favorite blanket. She never protested or shook, like she normally would do when she went to the vet. We knew she was near the end. The nurse was very caring and took our information. The Doctor came in and told me that I was doing the right, humane thing. She was very peaceful as they took her in the back to get ready. They gave us time to cuddle and hug her, and she just closed her eyes and I knew she was in a better place. I kept telling her that she would be with Daddy and Cheyenne our golden lab. Even though I cried and cried I felt relieved that she was at peace. The worse thing was coming home to an empty house. We thank the staff at the ER Vet hospital for being so kind and caring. It made all the difference in our lives.
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March 2022 by Nancy K.
Thank you so much for helping us through the loss of our best friend Charlie. We are lucky to have you in our area.
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September 2021 by Melissa C.
Rushed my dog to this facility. The door was locked and a couple of vet techs told me that there wasn't a vet on site! This was during their posted business hours! So, there isn't always a vet available as advertisedd
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August 2021 by George A.
Our chihuahua was bitten by a BIG dog and was bleeding severely. We rushed her to this emergency vet and they did an awesome job patching her up. They communicated with us the entire time and were very helpful. The cost was high but we love our dog and she needed staples, drains, and xrays. It is wonderful to have a place like this that is open after normal vet hours.
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March 2021 by Dot M.
On 3/18/21 we brought our lab mix dog for treatment here after being very sick for 3-4 days. We are visiting the area and do not have a vet in Cape Coral area. Dr. Van Orsdell and her staff were very attentive to our concerns. A number of tests and X-rays were taken. Dr. Van Orsdell was very good about giving us our options and plan of care. The results turned out very nicely for us and our Lab mix is now back to her self. I would of given a 5 star but the curbside pick up and drop off did not sit well with us. I would have rather gone in with the dog for the exam, but understand the COVID guidelines.
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February 2021 by Karen O.
We had a very good experience when we brought our acutely Ill dog in for evaluation. They kept us informed at every step, and gave us a detailed evaluation with recommendations. I hope never to have to use them again, but I feel very trusting and confident that if we do have another issue with any of our dogs, that we will get excellent care.
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December 2020 by Cynthia T.
I am so grateful for the Animal ER. They help my dog and were very compassionate. Thanks