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March 2024 by Jill McQueary
My mom has been here for 2 months and I couldn't have found a better place for her. What you see when you walk in is what you get 24/7! The staff is like family to me. They are engaging when they see me, which is VERY often. The place is always immaculate, the food is delicious and the activities are consistent. My mom gets excellent care and attention, her apartment is always clean and she is checked on regularly. I would recommend the Windsor to anyone who is looking for care for elderly parents or other family members. Five stars for sure!
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February 2024 by Paul Orsenigo
If you're looking for a high end experience with a caring and attentive staff look no further. This place feels like a luxury villa and Carol Schneider gave wonderful attention and was very knowledgeable about the facility. 5 stars!
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February 2024 by RC Smith
I don't quite understand the only two negative reviews, except they seem to be from a former employee who worked there for about a month and his wife. My Mom has lived there for 3 years and I stop by 2-3 times a week. I have never been discouraged from going there to see her and every employee is friendly and engaging. The place is immaculate and always smells and looks clean. I always jokingly ask "Have you seen my Mom?" because I know that she's either hanging out with the friends she's made there or involved in an activity. She has thrived since I moved her there and I no longer have to worry about her. I can't picture her living anywhere else, and believe me, I've looked at other assisted living residences.
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February 2024 by Sarah Thomas
A very close relative worked at this location. When they first started, they were very excited and wanted to bring me in to show me how beautiful the place is inside. The next day the management scolded him, told him no family allowed & stated they didn’t want things to get “muddy,” whatever that means. To not allow family occasionally to stop in made us suspicious of what they were hiding. But now I know they didn’t want me to see broken windows, employees falling asleep on the clock, no enrichment for their residents, one medical staff on duty at a time for the entire building, residents just sitting in corners bored for hours and employees dropping like flies. Bad vibes at this place, please choose better for your loved one!!
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February 2024 by griffin thomas
I Wouldn’t recommend to my worst enemy! Overpriced! This place is ran by fake smiles who DO NOT CARE about your loved ones. Newer, cleaner and cheaper options are available right down the road!
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August 2023 by Michael 222
Everyone, and I mean everyone, made you feel like an old friend. Any questions we had were answered, any issues we had were addressed with the professionalism we expected from an upscale facility like the Windsor.Gina and Alexandra were to say the least delightful.Could have not asked for a nicer bunch of people to look after and care for my parents.
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May 2023 by Fred Fredrickson
It is beautiful. I walked in and it felt happy. Residence weren’t sitting they were involved and looking content and friendly. Alexander gave me the tour. She was excellent , answered all my questions before I even needed to ask.
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May 2023 by Trevor Evans
Excellent tourGreat attitude of staff and residentsQuestions answered by AlexandraClean and well laid out
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May 2023 by Odalys Alfonso
(Translated by Google) I worked there and it has been my best experience.(Original)Trabajé ahí y ha sido mi mejor experiencia .
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May 2023 by Kenny Jackson
I did a full walk thru, I was searching for dirt and stuff that was neglected, and I could not find anything. They do a great job in maintenance and keeping that place spotless!! And all the residents I saw were very happy.
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December 2022 by Ursula Muller
Looking to move my mother to a memory care facility in the near future. Loved the place as well as they staff. They really think of everything when helping seniors find a safe place to live.
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November 2022 by Linda reilly
The windsor at cape coral is not an assisted living facility. It's home. 5 stars is not enough. From the moment you walk in you feel as if you're home. My mom has been a resident for 18 months and the love and care she has received from everyone at the facility is superb. Each member of the staff, no matter their position, shows genuine care, concern and love for each and every resident. They all not only are wonderful with the residents but also with me and my family. We feel as if they are all an extension of our own family. I am so happy that we found the Windsor and highly recommend. I can't say enough. Thank you thank you❤
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September 2022 by Nisey Wee
I do not have enough words of praise for the staff at Windsor Assisted Living in Cape Coral. FL. My Mother has been at Windsor Assisted Living for almost about 9 months now. Prior to that, she had lived independently in her own home, but we had faced many struggles with getting her the increased care that she needed while living in the home. Repeated hospital visits caused a challenge each time for her to be able to go home and live independently. The cost of in-home care was very expensive, unreliable, and did not provide all of the services to meet all of her needs. I fought putting my Mother into Assisted Living for a long time, but when we were in a position last November where we needed to move her expeditiously, I asked one of our hospice nurses what the nicest Assisted Living Facilities in the area was.Without hesitation, she recommended the Windsor. I called that same day and asked two questions: Do you have availability, and do you accept cats? The answer to both was yes.That same day I received a phone call from Chad, who walked me through the process of moving Mom from her home to the Windsor. He answered all of my questions about the facility, but also alleviated my fears and provided some encouragement about how great this transition can be. Prior to this, I saw Mom moving out of the home as a loss of independence. What I can see nine months later, is that my Mother’s move to the Windsor has actually increased her independence. She has gained weight. We have her medications finally sorted out and monitored. The Windsor nursing staff works closely with the VA and Hope Hospice to ensure Mom gets the care she needs. Even Mom’s cat, Millie, is well cared for. Chad even personally helped my Mother (and her cat Millie) move from Mom’s house to the Windsor, because I was unable to fly down there to assist. This was really going above and beyond.Recently my Mother had to go to the hospital for pneumonia and shortness of breath, which are a common part of her disease. When she was living in the home, this would have been a crisis. The Windsor made her transition back home from the hospital seamless. I even received a text from Chad saying “Mom’s home!”. When I called to get an update, the nursing staff was very kind and considerate to my emotions. I am so grateful for them. Every staff member from the front desk, to sales, residential life, nursing staff, housekeeping, and dining and beyond are all truly wonderful people.The Windsor is beautifully kept, clean, thoughtful and the space is thoughtful and considerate of the needs of the residents and their families. The building is coded for Florida storms and hurricanes, with generators, so that I don’t have to worry about the power going out, or mom having to evacuate. These were all concerns I had in the home. The food is delicious! The presence of pets in the building makes it feel more like home. I know for many that Assisted Living can seem expensive, but when you factor in the room, board, food, 24 hour care, housekeeping, utilities etc. the costs are less expensive than what we were paying to keep Mom in her home. The last time I was down visiting my Mother, I walked out of the building as I was preparing to fly home and thought to myself “this is worth every penny”I honestly cannot thank the staff at the Windsor enough for taking such great care of my Mother, better care than I could provide her in my own home. The security of having her somewhere with people I trust is also better for my own health and sanity. I am sure there are many Assisted Living Facilities in the Ft. Myers/Cape Coral area, but I am glad that I stopped looking when I found the Windsor. It has become an important part of the final chapter of my Mother’s life and I am eternally grateful.
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May 2022 by William Barrett
The Windsor of Cape Coral is a highly professional, caring assisted living facility. Exceptional value for the expenditure, the outstanding management staff ensures high quality care to the residents. The ambiance of The Windsor is inviting and homelike, the staff is always, repeat always, friendly, helpful, and solicitous of all of the needs of the residents. My wife and I visited many other assisted living facilities before selecting The Windsor for my mother. Her only complaint is that she has absolutely nothing to complain about. She has said on several occasions, “There is no other place I’d rather be.”
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May 2022 by Deb Waddell
The Windsor of Cape Coral is an absolutely beautiful center, with an incredible staff. Gina, the Residence Director, and her entire staff took amazing care of our family in our time of need. The center feels more like a resort with fine dining and daily entertainment, than a retirement community. The care and kindness we have witnessed, is truly wonderful. Beautiful place, with beautiful people!
