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July 2025 by Tina Robinson
Excellent customer service, employees are super friendly and knowledgeable.
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July 2025 by Tatyana R
Cody at Ulta Beauty is a total blessing! For five years, I couldn’t find a stylist on Cape Coral who got my hair just right, so I’d trek all the way to NJ . I found Cody—and wow, what a difference! He’s an absolute genius with hair, making every snip and style feel like magic. My hair has never looked or felt better, and I’m over the moon! Cody’s infectious positivity and kind heart make every visit a joy. He’s not just a stylist; he’s a gem who makes you feel like family. Thank you, Cody, for bringing your incredible talent to the Cape—you’re my hair hero!
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July 2025 by paige whitney
Store was nice and clean. 2 of the 3 things I came in for were in stock. I counted 6 employees including the manager who was standing in the front of the store chatting with an associate-not including g salon section. Why is there a line of 4 customers and 1 person on the cash register? I can buy all of these products on Amazon, target or Walmart.com. I choose to come into the store but honestly, I am done. It’s not just this Ults. Same experience in Phoenix. I would think customer experience at the end of their shopping experience would be important?
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June 2025 by Emily
I got my haircut today with Elite stylist Luz and it turned out even better than what I anticipated ❤️ her experience with hair really shows and I felt so taken care of. I will be back to see her for my next cut! 🤍
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June 2025 by Crystal Cooney
The Ultamate Hair Experience! Thank you so much my fair Juliette 🤓🙏💯 I couldn'tve wished for a better cut/style/contact. I look forward to our next time when you do my color 😁 Keep up the most amazing work 💪💓 You are The Master
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August 2024 by Julie Sturgeon
I just had the most amazing experience here today! I am a diamond member and spend mega mega money at Ulta and it makes me so happy that sales associate. Natalie helps save me so much money today by offering me a gift set that was literally a few dollars more than the full-size bottle of I want Choo eau de parfum from Jimmy Choo!!!! She was incredibly helpful as I had recently had a total right hip replacement and was walking around with my cane and she offered to grab my basket for me and place it up At the register so I could use the restroom. She gave me all kinds of great recommendations as I am a fragrance freak and always on the lookout for something that I like. I ended up with that bottle. I just mentioned also good girl by Carolina Herrera and Prada Paradoxe. I am so happy Ulta carries these very prestigious fragrance lines I can get here right in Cape Coral. Natalie gave me 5-Star service and all the associates and manager at the Cape Coral location are so friendly and welcoming to me! Been coming here for years and will never stop!?
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August 2024 by Jess Nurubody2body
Great workers. Love the products here at ulta.
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August 2024 by Beth Downs
the staff here is always so helpful! it has always been my experience. thank you ladies
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July 2024 by Janet Nieves
Well, my name is Janet Nieves. I came to Ulta Beauty and I was speaking to Margaret that helped me so much! I came here with a big problem with my skin dry and Irritated because I use a product there wasn’t good for me. I wanted a good product and Margaret has helped me so much !!! I’m very much satisfying with all the Recommendation that she has given me with the product that I’m buying..Now I’m very pleased if I was to come back and need anything for my skin or my body, I would definitely would like to come back to her because she knows what she’s doing and she explains everything very well. I’m very, very pleased and is a good person to come to Margaret. She’s very knowledgeable!
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July 2024 by Marissa Cashdollar
Screw Sephora! Lol
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July 2024 by Finalized official
can I just say that NATALIE was PHENOMENAL! She picked out a full face worth of different blush, foundation, eyeliners, mascaras and I’m trying them all on in the car and they’re AMAZING. She is truly a gem to this company; completely understanding of budgets that you have, very suggestive, full of life and incredibly kind and outgoing. This is the best experience I’ve ever had in an ulta, she made me feel heard and was almost like a personal makeup guide for me. AMAZING. Will come back specifically to order makeup with Natalie’s help. Thank you!!!
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July 2024 by Rhonda Cook
The Ulta brand cosmetics are being updated so what I was looking for was not available... The cosmetic brand Pacifica was obviously being deleted from their inventory. I was very disappointed as the brand provides a sunscreen that is very user-friendly with other cosmetics. This was a very disappointing trip.
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June 2024 by Henry
The only ulta in the area that dosnt sell kat von d products because the staff boycotted her they said. So kinda inconvenient if that's the brand you need
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May 2024 by Arely Alanis
All I need for skin care and makeup
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May 2024 by Nikki Reagan
Be aware that if you go into this location you run the risk of running into a manager named Klessie and it will ruin your day.
My sister and I were given information that led us to go in store to pay on my card but apparently what we were told by a corporate rep was incorrect and paying in store isn’t an option. This would have been accepted and we would just leave but this MANAGER Klessie decided to turn on a rotten attitude and started raising her voice to my sister and speaking so unprofessionally. The interaction started off calm but as Klessie became more offended that my sister mispronounced her name and became increasingly disrespectful so my sister had to respond in kind. When my sister asked for the store number (1149) this apparently offended this manager to the max and this MANAGER even took it so far as to walk away saying things about needing walk away before she loses her job, which we took as somewhat of a threat to her safety b/c of Klessie’s tone of voice and body language.
We made sure to inform corporate immediately but we’ve never heard any sort of resolution and it’s been over a month since the incident.
So again just be aware that if you go in trusting information provided by another Ulta rep you may get screamed at and they may attempt to intimidate and embarrass you just for asking basic questions.
