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March 2024 by Ocean Blue Bay
This has a poor rating but unfortunately it's because they're short staffed most of the time if not all the time and there's a line always out the door pretty much there's one young woman blonde hair don't know her name but very hard worker kudos to her she deserves a raise
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March 2024 by Gayle Simmons
Very friendly employees, quick service
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March 2024 by Dawn Keogh
This store is by far the busiest that I have been to. I am so impressed by Mila, Gabby and Josh that they remain positive, do not show their stress and greet each customer will a smile and courtesy.
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March 2024 by courtney Pals-Siebert
Literally the best customer service ever! Knowledgeable, attentive, patient efficient, and helpful staff. Special thanks to Kim, Amanda, and Grant, who were working during a difficult multi item Return I was handling alone. they went above and beyond and I hope they are being compensated well.!
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March 2024 by Kids Gong Show
Waited in line of 25-30 people while they scanned a good 200 items to put in box. Including processing items that were set on counter for Amazon drop by a walk in customer that didn’t wait in line. (Yes, it was ok that she dropped. Not ok they did all their catch up busy work while many people waited.)Great way to make all the people in line upset… serve the people first next time please.
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February 2024 by Jessica Brooks
I was running late and got to this UPS store right before closing time and they were still so happy and willing to help me with my package. I actually use this UPS store quite a bit for all of my mailing needs and I must say the crew that was in this afternoon was the best! Amanda, Grant & Kimi were all so sweet and professional, they helped me right away and they weren’t upset that I arrived right at closing time.
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February 2024 by Terry Brearley
Fast, courteous. Super friendly.
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February 2024 by Kim Gajor
I arrived at the store right before closing time (I thought they closed at 7pm, but apparently that was another nearby UPS store-thought that they all had the same hours).Both Mila and Amanda were tired from their long day but greeted me with smiles and friendly conversation, making me feel very welcomed. Very impressed with both of them. Thank you for taking care of me :)
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February 2024 by Roberto Fernandez
Did an Amazon return, the female worker with short red hair gave me so much attitude. The return product came from Amazon without any extra packaging just the product itself and I tried to explain to her I’m not sure why it doesn’t have a label, which I thought was also weird also, but I have had it happen before but doesn’t happen often. And just gave me so much attitude and I advised her I’m okay buying a box or anything I can put it in so I can do the return and was replied back with attitude and was told yeah that is the only option.I was just in this area so it not my “normal” ups store I go to for returns but definitely not an ups store I will be coming back to.Needs to work on customer service and how to speak to customers. Give the customer a chance to explain.
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February 2024 by Kenneth Grzesiak
Very friendly and helpful staff.
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February 2024 by Scott Prater
Kim was polite, professional, and personable.
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February 2024 by Christine Baron
KJ and KJ are amazing they are always so nice quick and efficient
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January 2024 by luis acosta
Today, December 19, I made an international shipment from that store, the two girls were simply incredible, efficient, polite and proactive!! My congratulations
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December 2023 by D&L G
I just went to this UPS Store for my returns and first thing we noticed was two girls at the counter with a big smile in their faces ? super friendly, they help me with my return, and best part less than four minutes I was out of the store. Great service ? ?
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October 2023 by Pedro Cortes
Store always seems understaffed and just super super slow. A drop off can literally take 30 minutes because everything moves incredibly slowly. I know its not the staffs fault. Avoid this store if possible.
