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January 2024 by Darle Cres
It seems disrespectful to me that they have promotional posters up today, December 25, that expired on December 2. I took photos of it, and that is one of many, because it seems to me to be a very dishonest way of selling, apart from the poor way in which they serve the customer.
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December 2023 by Kids Gong Show
Employees are extremely nice and helpful but the store needs to figure out staffing.Severely understaffed inside and at pharmacy and is the only reason the 2 star rating.Line inside and outside for pharmacy was long.Called to check on RX before coming so wouldn’t need to wait so long. Was on hold for over an hour. Someone picked up a couple time and said please hold then put me on hold. Multiple times put on hold again without anyone speaking.Walgreens needs to get their act together at this store with staffing store and pharmacy. Customers are not happy due to waiting and I’m sure it can’t be a happy work environment for the staff either.
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August 2023 by Alyssa B.
They never fill your prescriptions that are e-prescribed until you call. They never seem to have enough of anything and the cherry on top is how rude everyone is. If "not my problem" was a person, it would be the entire team here.
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July 2023 by King2Times93
Yesterday 7-21-23 i sat one the phone on hold with the pharmacy from 830am to about 1255pm when all of the sudden i was picked up and hung up on and no voices or nothing. during the hold i was told by the machine i was first in line then after 40 minutes all of the sudden it jumped to you have three callers ahead of you and then after another hour it was you have two callers ahead of you. no one decided to pick up and when i got there i was told the pharmacist for night shift decided not to come in, which is amazing due to the fact i need my meds yesterday and they decided not to speak to anyone. also they will answer the phone not say nothing and then instantly put you on hold and then you always got to wait. they have to many customers not enough workers. its one person while three others sit in the back
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June 2023 by Jenny Rutland
It's 5:47pm on Wednesday June 7, 2023. Why is the pharmacy closed? I have to arrange transportation to pick up much needed medication, due to my disability, I can no longer drive. AND YOUR CLOSED? I DO NOT UNDERSTAND. This really causes me to be in a bind. Thanks Walgreens on Santa Barbara Blvd.
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June 2023 by Breanna S.
The curly head kid working in the pharmacy shouldn't be working there put him back at the registers to learn customer service and how to actually do his job
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May 2023 by Mary Nelson
The drive up is the absolute WORST! I have never spent less than a half an hour in line while picking up prescriptions! A pick up or drop off shouldn’t take any longer than 5 minutes! They let cars sit there for over 20 minutes!
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April 2023 by Joel Sanchez
For my basic needs this place is great and the staff has always been helpful.
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April 2023 by Y. Rodriguez
Horrible Customer service or even customer appreciation. I called to see if they where available to take a passport picture, and the manager tells me over the phone that "yes, they can".. double check and asked him if they where currently available since I was just 5 mins away, to which he replies yes, they would able to help me when I arrive. But once I arrived, I was greeted rudely by the cashier, which seemed like she was upset. Then I asked her if someone could help me with a passport photo, she went to Manager's office, amd then came back and just told me to go to another store, because the manager was doing some count thing.. I proceeded to let her know I just spoke with him, and she said, well he's not gonna be done for over 30 mins, there's a store down the road, with an upset attitude.. I asked for the manager and he just stayed hidden in his office and told the girl to say he wasn't coming out for until he was finished and that could be over 30 mins.. so yeah.. this place has gone below anything.. I don't know why a company would degrade to having this 2 persons on staff. All the other reviews show how much this business does not value their customers anymore.. I will no longer be using them.. specially when they have a publix pharmacy across the street.. they seem to not care about business anymore.
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March 2023 by lala guiz
Horrible services, the store manager refused to take a passport photo because he was the only one in the store and being the store empty he can’t be out the register, I saw more employees walking around the store.
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February 2023 by Carol Ruddle
I was told last evening that my prescription might be ready that night or the next day. At 1:45 pm the next day I was told that the pharmacist was on break and still had to verify the order. That was a LIE! When he returned, he THEN began to fill my order.Every time I have had to purchase a prescription at that location, there is a long wait. It is never ready even when it is called in during the early morning.Maybe they need to remember that customers keep them in business.I won't be back!
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January 2023 by Kimberly O'Neal
Inept pharmacy staff. Sat on the phone over 30 minutes this morning verifying that I had prescriptions ready to be picked up as I'm having surgery on Monday. During this ordeal it was never mentioned that I needed to bring an ID to pick up my prescriptions (never had to do this before). So I wasted several hours out of my day to end up empty handed with no way to get the very necessary meds I need and have no other way to acquire prior to my procedure due to sheer negligence on behalf of the pharmacy. Fire them all and start over.
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December 2022 by Jennifer Peters
I work for a doctors office and I tried to call the Pharmacy 10 times today and they keep hanging up on me. My patients needs their medications. So frustrating.
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December 2022 by Jennifer H
Very slow pharmacy..They never have anything.I always have trouble filling my prescription
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December 2022 by Tony M.
on hold for three hours, and after lady picked up she hung up. I mean just look at others reviews, they still haven't changed their people.