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April 2024 by Yusimy Labrada
They are a team of professionals. Very pleased with the service received. I recommend them 100%!
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March 2024 by Hassan Makhani
Worst customer service sales people just want to sell sell and make commission. When I went to pick up the glasses they don’t even recognizing and the bad part they have unprofessional people who, unable to fix the glasses when I went to pick up, and keep telling them it is lose And they giving lame excuses because of that I got a earache wouldn’t recommend to anyone. I wish google havenegative stars.
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March 2024 by Leah Jenkins
Frances at the Carrollwood location was super helpful to me, she was super kind and helped me to get my glasses readjusted and found a good replacement at a good price. Even though I didn’t ultimately go through with the replacement I appreciated all of her time and help! Thank you Americas Best, would highly recommend!
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March 2024 by Monica
Frances was super helpful and cheerful. Great service.
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March 2024 by Katherine Gast
Had a wonderful experience with the staff!
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March 2024 by Bravo Pete
2 minute exam - tossed two packaged contacts to me and was motioned to the door because both staff members could not speak English. The longest time spent with me was trying to figure out how to take my payment. To be fair, the contacts are multi focal (hard to dial in for most prescribers) but they give me a headache which I haven’t experienced with multi’s in the past. I feel like I literally gave money away that could’ve been used on my family. I’m exactly where I was pre appointment minus $140.00.I’m not being vindictive, by any means….just hoping to give an honest review that may help someone else make a better decision than I did.
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March 2024 by IamCrocodile
I was seen quickly and the staff was very helpful and friendly! Frances helped me find pricing/package that was affordable based on the type of prescription for my glasses.
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March 2024 by Sarah Farris
The only and I mean only reason this particular Americas Best gets 2 stars is because of their optometrist by the name of Jeff. He has got to be the absolute worst person to be in that position. He's rude, flippant and condescending. He cares nothing for the customers and what they are there for. He seems to hate people and hate his job. America's Best.... Do better.
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March 2024 by mduvermon
The staff there were amazing. I was seen at the exact time of my eye exam appointment. After Dr. Fisher took care of my eye exam, Carla assisted me with discounts that were available for me with my vision insurance. She was great by saving me money and I will most definitely wear my new glasses.
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February 2024 by Sabrina Nelson
Doctor was very caring and patient with me.The staff is always pleasant. Wee have been coming here since 2016.
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February 2024 by Hue Tran
Think twice before you purchase anything from them. I got my expensive Ray-Ban eyeglasses from them. Unfortunately, the crew got loose and I have to stop by to fix it. They wasn't able to fix thier own glasses and worse things is they even broke my glasses. Horrible customer care.
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February 2024 by Ashlee Custer
Frances is awesome!
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February 2024 by Yunielvys Gomez
Good service
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February 2024 by Myesha Harris
Frances did an amazing job, she was so knowledgeable, patient and helpful, I would definitely recommend her. Thank you again Frances!
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February 2024 by Kiara Quinn
They will only let you pick up your prescription in person, or fax it. It is 2024 name a single household who uses fax anymore.Update from 1* to 3*, this situation didn't change, but you guys should count yourself lucky that your receptionist is such a kind individual with high charisma. After driving all the way from St Pete, she was pleasant and kind and professional. She's the only reason this review went up. Update your company policy and give your receptionist a god damn raise.
