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“Great help Gissel made everything fast and easy to understand customer service is through the roof love how the pool is always clean and ready to use. Thank you Birchwood!”
“Laquita went above and beyond to help me throughout my entire move in process. From day one, she made sure I had everything I needed and was always willing to answer any questions or concerns I had. She truly made me feel supported and reassured during what could have been a very stressful process. I don’t know a lot of people who are willing to help out as much as she did.
Also all of the ladies in the office did everything they could to help make sure I was able to move in. Everyone was so patient, helpful, and understanding, and I could tell that they genuinely cared about helping me get settled ln.”
“I have visited several Apartment Homes and I have worked at a few Apartment Homes and I have to say The Shores at Lake Howell is one of my favorite places to visit and in the future to make as a new home. The office staff and maintenance are the best, they always make you feel welcome and they take pride in their work and don't forget the amenities, 2 pools, state of the art fitness center and a beautiful Club Room to host an event. If you are the neighborhood defiantly stop in for a tour.”
“Have to say I’ve lived here for almost a year now and I love it. The place could use some work, but the team at atrium has taken the time to start doing these small changes that need to be done. Mike, Will and the maintenance supervisor James, are the men that take the great care of me here at Lake Irene. It’s quiet, no crime. The front desk girls are absolutely incredible. Drea, dawn, and kiandra are so kind and attentive when it comes to returning my calls or helping me with literally anything they can.
The leasing agent manager Arecelis is who got me into the apartment and so thankful for her and the whole team.”
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“Byron the maintenance supervisor has amazing customer service skill, just watching him talk with residents and listen to them and explain what's happening and how they are going to remedy it for them he's an A+ tech and supervisor”