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September 2021 by Alexandra Saavedra
Awful experience in this location always is something, no time, no appointments, so on.Rude unprofessional people.Make the people wait more than an hour but they don't even take your name when you are arriving. One Star was a lot for this bank location
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August 2021 by Tara Stalvey
Absolutely WORST bank around! This place sucks along with all the tellers and workers in there. They are NOT helpful whatsoever, DO NOT BANK HERE! I personally will be pulling all my accounts & banking elsewhere. Bank of frauds..
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June 2021 by Matthew Borgens
Even after reading the reviews went here and was fantastic. Best bank of America I have been too. Friendly and respectful. Olga was so helpful best teller and customer service person I have does it all.
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June 2021 by Pedro Bone Jr
Couldn’t even help me through the window even though my leg is messed up to be walking inside the building. Thanks!
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May 2021 by Maria Ortiz
Amazing customer service from entering the building, to being helped by Mr. Pedro Reyes this morning.
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May 2021 by Eun-Hae Park
I love this bank. People are very kindly and very nicelyto me.
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April 2021 by G SJD
Pleasant experience. The associate at the information desk was very helpful sceduling an appointment with another branch.
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April 2021 by Kyle Hoffman productions
Worst bank I have ever been to. They are extremely unprofessional and show no effort towards their customers. I’ve been here multiple times and have never met a kind employee, they have all been extremely rude.
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March 2021 by Christian Rosario
Always a long wait. In the last 12 months, I have visited this branch 5 times about 2 to 3 months apart to get a cashiers check made. Of those 5 visits, 4 of them were a waste of time As they claim that the machine is down after waiting in line for 20 minutes or so ( tally up all of that time ).I’m at the point that I’m convinced that they purposely try to avoid making cashiers cashiers checks and tell the excuse to clients that the machine is down. The pattern is just coincidental. It’s in fact it’s true that the machine is always down, then it’s very sad in Bank of America‘s part. They spend all the money and all the partitions and barriers for Covid, but they don’t take the time to fix up the machine or system to make cashiers checks at this branch.I never encounter this with any other branch and I think I will never come to this one again.
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January 2021 by derek tapp
Typical Bank of America never open ATMs always broken ready to change Banks been with his bank for 12 years and I am just fed up with their poor customer service. I have to go into the bank to get a new debit card because their app won't let me order a new debit card I can't use the ATM because my debit card is damaged but even the 1-800 number says I got to go into the bank to get a new debit card that they don't know why the app won't let me get a new debit card. I'm just so sick of this Bank if I could give it zero Stars I would
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May 2018 by Bri
They need more drive through atms !!! Im too lazy to be getting up 🤣
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January 2018 by Amber Griffin
Linzola was extremely helpful, knowledgeable and willing to quickly resolve my issue when I came in. Second time this week. Thank you!
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July 2017 by Pyunji Najdek
My first time to open an account because I got a bad experience with another bank who know nothing but to lose customers. Who would have thought the top 2 bank in America will accept me. I mean I never expected to get a great treatment from one of the finest banks. And my banker was helpful and beautiful and friendly. I understood my account well because of her. I love banking here.
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May 2017 by Stanley Fink
Long and slow moving line. Plan to stay for a while if stopping. Even if it's for something simple. Only two tellers and one kept asking the other one for help. I think the customer was having something unusual done. Also doesn't help that it seems all the Bank Of America's are closing their drive throughs. After being in line for 25 minutes they finally brought out a 3rd teller.
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July 2016 by kethia philistin
Worst banking center . Literally will sit in here for two hours waiting while they assist other customers who just walked into the line . I did not put anonymous so they can know exactly who is posting this !!!! I am so fed up with this center it needs to shut down . The manger here is so in helpful !
