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February 2024 by Clay Bowman
Usually helped in a reasonable amount of time at this location. Staff members are pleasant and professional. I gave 3 stars, because who likes the DMV?
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February 2024 by Shirley Wynn
Service was great and the building clean.
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February 2024 by T C
No wait time!!! Fast and efficient. Friendly employees. Tracey C. helped us out yesterday. She was very kind, professional, and personable.
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February 2024 by Brittany Sue
Tracey C was a delight and helped me get everything I needed
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February 2024 by Joe Dog
I go into this abysmal excuse for accountability DMV Agency location, am given the wrong ticket, told to go back and wait for my number to be called again, another 32 minutes because of their error. Asked for the manager who told me I must not have given them what I needed. Yeah right, I told the receptionist wrong like I don't know what I am there for. The manager was useless, the receptionist was useless. This site should be shut down. How hard is it for you to get the right thing. Then I get to the window the second time and they tell me the paperwork is not all there. I brought the exact paperwork they gave me back to them Filled out at all the HIGHLIGHTED areas they underlined. Ridiculous. Lousy location. It's now 10:07 am when I got here at 8:39am and it now entails a third trip back. Stay tuned..........
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January 2024 by Hector David
Great service from personnel
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January 2024 by Robert Rodriguez
Very nice office. Very organized. In and out in a good amount of time. Friendly staff. They celebrate when teens get their first DL. Nice touch.
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January 2024 by Veronica Ritterfeld
workers are nice but the manager Julia Carves or whatever her last name is, terribly rude. I had a ticket got called to the station to tell me that they cant take me so I wanted to speak to Julia and she had no empathy whatso ever with a terrible attitude. I waited more than an hour to not be able to do anything and all I needed was to get my picture taken and get my license printed. The manager isn’t considerate in any means when it comes to wasting your time
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January 2024 by Sa Sa
I booked my appointment weeks in advanced. Everything was all upon entry. The lady who greeted me had high energy and was extremely helpful. The man in box 13 was cheery and helped put my mind at ease. Meanwhile providing as much information as possible. Eventually it was my turn to take my road test. The Hispanic lady whos name I do not remember at the moment was a bit rude. Her instructions were very vauge and not clear. After crossing the pavilion she had me do a 3 point turn. So soon into the test. It made no sense as in real life scenario you wouldnt make a 3 point turn near an intersection. Another thing is she told me not to cross the street but wasnt clear as to what even was the street. In the parking lot. After making my 3 point turn I was told to go left and no other details. Making it unclear what to do after turning left. Eventually I asked what to do next and she told me to park and exit the vehicle. After coming inside she told my parent that I failed. Saying I crossed the street. My parent asked for clarity as to what exactly was the street. The instructor repeated the same thing and didnt not leave no explanation. To clarify.
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January 2024 by Carrie
I've been using this location for 3 years for a variety of services and it has been efficient and organized every time. Clean, plenty of seating, clear notice of when your number has been called. The staff is friendly, efficient, and knowledgeable. I have never felt talked down to.
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December 2023 by Aimee Marie
Quick, friendly service!!
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November 2023 by Big Boy Media Group
Evan is the absolute best government employee I’ve ever worked with. Wilshire is doing something right, fast and friendly service and no complications at the window.
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November 2023 by HAM TGOD
If you going for the road test, make sure you don’t get MICHAEL. He will fail you claiming you rolled the stop sign even though you didn’t and have multiple witnesses the guy states he’s not gonna do nothing to sabotage you and then fails you in all honesty. It felt like a race issue He was obnoxious from the first moment of meeting.
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November 2023 by C c
Went for the usual yearly stamp, in and out in 10 minutes, around 12 noon, place barely had customers waiting...employees are excellent...
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October 2023 by Susan Neeb
Opened at 8:30dozen people in linePrompt friendly efficient receptionistTag noted time, ten minute waitTen minutes to processPAID electronicallyIn my car and on my way before9 A.M.bring all necessary documentation,Knowledgeable, proficientClerkThank you !
