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February 2024 by Maya Gabrielle
I went in for an oil change and before my oil change, my car was not shaking. After oil change my car is shaking. I went to another fire stone and they said that my spark plugs are just gone which I don’t understand how that happens. I’ve been putting off for two weeks now to get my car fixed, because every time I called this store, their phone no longer works as said by the customer service. Now I have to pay more money to get my car fixed then I did for an oil change and I am extremely furious. I’ve never had problems with them before, so I don’t understand why now this has occurred
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January 2024 by Steven Horneffer
The staff was polite, friendly and efficient. The floor needed a vacuum cleaning, but the people were great.
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January 2024 by Shawn “Orlando Foodie”
The staff is professional and competent, we have a good experience each time at this location.
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January 2024 by Arlene Kaplan
The staff are very imformative,and show they care. They help you understand what services are needed, and how to take care fo your car.
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December 2023 by Samuel
They told me they couldn’t repair my tire, took it up the road to the next Firestone and they fixed it.
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December 2023 by Sheldon Calicott
They were amazing. Took care of me in an emergency when my tire stem broke. Simon and the staff were so helpful. I will definitely be coming back
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December 2023 by Melissa Cleary
Everything was explained well, I knew exactly what to expect, the customer service was excellent, and the service was quick.
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November 2023 by Farron Garcia
This location is the type of place which should fail and close its doors.Made a reservation over three weeks in advance for a set of tires listed on their website and confirmed, along with brake service.I arrived on time at 10AM and was greeted by am apathetic employee in a dungeon-like lobby. After a few minutes of review, he said no location had the tires i requested and could order me an alternative for literally double the price, but may or may not arrive that day.I explained my reservation and was advised the employee i spoke to should have advised me. What?Saying anything further would make no difference, so i walked away. While in the parking lot, i called a Florida tire about 1 mile away and was greeted with enthusiasm and confirmation that the same tires would be ordered and arrive in the afternoon.Long story short, i was back on the road with fresh tires and new brakes that early evening.My advice is to allow this so-called service center to fall into the abyss.
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October 2023 by Steve Drees
Service was quick fast and always the customer service was great. However, my tire still leaks and I have to put air in it every two days. After they told me they did a leak check on all tires.
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October 2023 by conor landes
Good customer service, just had to wait for part sourcing and my appointment got pushed a week.
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September 2023 by Aramis Birkhimer
I drive a 2017 Alfa Romeo Giulia, and I brought it in for an engine tune up and this is how it went.On my first visit, they charged me $360 dollars to change my spark plugs and clean my fuel lines, and in the process broke my engine coolant line, causing it to spray coolant all over my engine on the way home, and then it started smoking in my driveway. They also overfilled both of my coolant reservoirs, causing additional pressure to build up.On my second visit, after I towed my car to them, they "fixed" the coolant line, but when I got home, my engine was still smoking. After draining the excess coolant from my reservoir that they overfilled again, the engine stopped smoking, but now it was misfiring aggressively, causing me to break down on the way to get groceries this morning. The engine threw 3 new codes, that were not present before my first visit.When I managed to get it to them for the third time, they charged me $112 for a diagnostic, and were going to charge me $432 to change a single ignition coil (you can buy 4 for less than $100), but I decided not to trust them with that repair.In summary, I paid $380, had 3 visits to this mechanic shop, and my car still does not run properly. I would love to have that money back, but I know how businesses hold on to every penny like their lives depend on it.Please, save yourself a lot of money and trouble, and do not go to this location.Service: Auto engine diagnostic
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September 2023 by paige madelynn`
Went in for a car inspection ( my car wouldn’t turn on yesterday ) I made a appointment for 2pm for a CAR INSPECTION. When I arrived I asked how long it would be due to me having to work again afterwards, was told around 30 minutes. I did not leave until around 3:20. I asked about how much longer around 2:45 to the manager and was told 20 minutes while the guy who was suppose to be inspecting my car was up front eating chick fila. I also did not receive any paperwork for my car and the manager told me it was just a bolt that was loose. I’m going to get my car check again somewhere else because my car is still sounding the same when I turn on my car.
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September 2023 by Angus Chan
I changed the tire here, but the next day I found the air pressure sensor is not working.
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July 2023 by Joe Budke
This store is a little further away from me than the other and I'll gladly make the longer trip to this location. The service is always on point, the staff is friendly, and they get your problem fixed fast.
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July 2023 by April Walton
Went in for two mew tires on my car. Requested Continentals and was informed that they don't have that brand. No biggie. I wanted a comparable tire in miles and quality. What I was sold was their "preferred" brand. A significantly lower quality tire than Continental. I then found out that it's their "preferred" brand because it puts more money in their pocket. Was not happy. Went back and for $260 more I got a comparable tire to the brand I originally wanted. Pay attention and read your estimates y'all!!!Services: Tires
