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January 2024 by Michael Barnard
My mother was in need of new carpet in her master bedroom. I contacted a couple of local companies and had difficulty making even an initial contact. Not true with Flooring America. Art was my sales consultant and was a true pleasure to work with. Art listened to what my mother was interested in and with zero sales pressure we were able to select a product at a very reasonable price. Rocky was the scheduler and took the time to call me on a holiday. Within a week Steve was at the house installing. We decided at the last minute to install carpeting in another area and that’s where Brandon came into the picture and did us a solid favor and was able to find and provide the extra carpet we needed. Hands down, Art, Brandon, and Steve were very professional and extremely friendly. Save yourself some time on your next project and contact Flooring America.
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January 2024 by Jaymie Zacco
Beautiful store super helpful with our flooring project can’t thank Dustin and the rest of the staff enough!
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January 2024 by Kendall Lance
Dustin has been a longtime client at District Grooming Company, so when we wanted to upgrade our shop floors, we knew he was the one to call. Dustin and Flooring America were amazing to work with, they took their time and got us in the floor that would work in our shop as well as kept our budget in mind. 10/10 would recommend.
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January 2024 by Michelle Lasure
Thank you Flooring America for your service. From the very beginning we bonded with our Certified Flooring Specialist, Dustin Chandler. Dustin was patient and Uber knowledgeable. He helped us understand all the options and now we are very pleased. The gentlemen who arrived to install were the utmost professionals. They were personable and respectful. I would recommend them to everyone I know. Please, if you’re considering flooring this year, please give Flooring America Casselberry location a call. You won’t regret it.
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January 2024 by Anthony Farrell
I have been sending my clients to Dustin for over a year now. Every client that has worked with him has raved about his professionalism, his patience and his design work. Dustin not only has them select products, but he is the designer for each client that I send in. He always goes above and beyond to ensure that deadlines are met and that there is always an open line of communication. Go see Dustin!
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January 2024 by Valentina B.
Awesome staffs! This was the best shopping experience for vinyl flooring we could have imagined. I highly recommend this business. Their customer service is second to none. Our salesperson, Art was very helpful, patient, kind, knowledgeable and friendly! Their product quality is consistently outstanding, exceeding my expectations. I was completely impressed with their professionalism and customer service. We installed Vinyl flooring in our home with Flooring America Casselberry and had a perfect experience. Art was a pleasure to work with. He gave us advice on vinyl flooring selections, answered all of my questions, and responded to my emails super quickly! I was able to get an installation appointment schedule within a week. The installers were great, super professional, worked quickly, and did a seamless job. I love my new floors! I hope to work with Flooring America on my next new project!
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October 2023 by Vickie McPherson
Our new tile is absolutely gorgeous! We have worked with Dustin from the beginning and he has made sure every step throughout the process has run smoothly.Every employee we've spoken to and/or actually worked with has been wonderful.Thank you Flooring America Casselberry for everything.
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October 2023 by Brandon Erwin
I have worked with Dustin and Art and Ms. Kristine at Flooring America Casselberry for several projects and every time I do it is with confidence that these industry veterans have the correct answers and solutions to all of my needs. Each of them grew up in the business and it shows. Thanks guys for your awesome attention to my ever demanding needs with easy to understand and competitive pricing. You have earned my business many times over and my friends have all of my confidence when referred to @flooringamericacasselberry.
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September 2023 by Amal Luqman
This is the first time i write a review but my experience with Flooring America was a positive experience from the moment I entered the store Friday night and dealt with Dustin Chandler the best most professional salesman he took care of me with a great quote then when he realized the carpet I paid for was not going to be available for Monday install as promised, Dustin decided to contact their other warehouse to see how he could accommodate me, well he did with an upgrade courtesy of Flooring America just so that they can keep their promise to their customer. My carpet was installed this morning, Monday as promised and the team that came to install it were also wonderful and professional, even the Rocky the receptionist was a great help. I just simply want to say this is where you want to go for honesty integrity and a peace of mind.
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September 2023 by Scott Woodrow
I really would like to give a higher rating, but unfortunately, the actions of both their flooring contractors and their customer support after the sale warrant it.When purchasing engineered hardwood for the entire house, which ended up being a large sum of money, the sales rep was really great. Genuinely listened and helped us find what we wanted, while giving us great advice.The floors installed are pretty good, but not perfect. Some places they clearly didn't want to find a long piece of molding and put multiple together in very obvious spots. I understand if this situation happens in a corner, but it's in the dead center of a 4 ft section. But overall, the floors were done fairly well.We were told MULTIPLE times before that the crew would NOT turn on the A/C as demolishing 2000 sqft of tile would overload the system with dust, causing damage. We stayed at a friends house during this time, but, after the first day I came back and saw the AC was turned on after I had left, and my AC had dust caked on the interior unit. We had just purchased this AC several months prior.Because of this, I had to call an AC repairman, whom I had to pay to come diagnose the issue, and then I had to pay again to take apart the interior unit and clean the condenser, as even months later it was still caked on, thus causing my AC to work 24/7.I called Flooring America as I was within my warranty with them, and thought I was being more than fair by just having them agree to pay the repair costs, which was only $500. Relative to the cost of the floors, it's a very small amount.I was told they would call me back, and obviously this never happened and I was since ghosted.My advice to anyone reading this - If you're getting tile demolished, the install crew WILL NOT TURN THE AC OFF regardless of how often they say they would. Do not trust them. Either stay there and make sure, or monitor it via app if you have a smart thermostat, or you will risk damage to your AC unit and repair costs and will not be helped after the fact by Flooring America.
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August 2023 by OBogebule ogebule
Right on time. Dustin and his team are amazing! They worked with us from start to finish to make sure we selected a good carpet and quick installation.
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August 2023 by Cheryl White
We went to Flooring America and the staff was super friendly. Art, the salesman has a great personality and he's very knowledgeable too.Everything's went smoothly with the installation, they did a fantastic job from the beginning to the end.If you're looking for a carpet store this is place to go and ask for Art, you won't be disappointed!I definitely will recommend Flooring America to my friends and family too.Thank you Art its was a pleasure meeting you. ?Thank youCheryl White
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July 2023 by Kimberly Locke
Great experience from selection toinstallation. We had the pleasure of working with Kristine. She knows her stuff. She is very knowledgable and always has answers. We had issues with construction and she went over and above to accommodate us. The entire process was flawless. Couldn't ask for better customer service or quality products. Choose Flooring America Casselberry you won't regret it.
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June 2023 by Monique
My husband and I had an excellent shopping experience at Flooring America in Casselberry. In addition to their wide selection of high quality but well priced flooring options, we had the privilege of working with Art and Dustin. They were both so helpful, friendly, and very knowledgeable. Our Italian wood look tiles have been installed and they are beautiful! Thank you Dustin and Art once again for all of your help!
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May 2023 by Ali P
I received a recommendation to try Flooring America for help after our house flooded, and I'm so glad I did! They had a much larger selection and better prices than the big box stores. I had the pleasure of working with Dustin Chandler, who was incredibly welcoming and knowledgeable. Without ever feeling pressured, he helped me choose the perfect, unique tile pattern and even designed the best layout for its measurements. Dustin had wonderful communication and took care of every last detail of the project, which saved me so much time and stress! Thank you so much Dustin, I am incredibly grateful for your amazing service!!