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January 2024 by Squeeky Kleen
This store has gotten so bad in the last month or so!!
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January 2024 by LC Williams
If I could give this place zero stars I would. An amiibo was ordered at 9:30 AM when they still had four in stock, I sent my brother to go get pick up his amigo around lunchtime. And the guy said we just sold the last one just cause you order it doesn’t mean that you Have it here at the store and that we can hold it even though it’s been paid for. He proceeded to give my mom and my brother, a list of stores that they can search for an item that I paid for at 9:30 in the morning. And proceeded to not cancel the online order until they left the store at 12:31 noon.
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January 2024 by Bruce Reynolds
Very knowledgeable employees
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November 2023 by Gobbo
They were very accommodating, informative, and friendly! Issachar was my cashier, he was extremely helpful. There was also a man with a blonde pony tail, he was very funny and kept me and my wife entertained while they worked out my payment. Would recommend this store!
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October 2023 by some call me J
I got lucky and they still had my Spider Man PS5 limited edition.
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September 2023 by Ryan K
Great location definitely the best I went to ever.
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July 2023 by Josh Petit
I've been looking for a stylus that actually fits my 3DS for a minute. Gaige (the sales rep) helped me find one that not only fit, but it's the stylus meant for my model. It was a very inexpensive purchase, but Gaige went above and beyond. I couldn't be happier. Thanks, G!
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July 2023 by William Coyle
This is a GameStop my family uses mostly never had an issue the staff is knowledgeable and they get the line going quick when it's a busy release and they call the remind you like they should and email
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July 2023 by Michael Jiles
Friendly atmosphere great staff and a whole lot of games
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April 2023 by Mike Bailey
The PS4 game ABZU is great underwater Journey,great music,beautiful colors.
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February 2023 by Andre Bryant
The staff is very kind which makes the store customer friendly to the max. They are very helpful and never stressed or worried. Each person is given personal attention and time. They will answer every question honestly and are very knowledgeable.
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February 2023 by Tyler Franklin
Chris was extremely helpful and called GameStop Corporate customer service to sort out a rewards issue going on with the all and website. Supper courteous and kind.
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January 2023 by Multi Horse
Lady running the counter was super nice. She helped me find the games I wanted and gave super helpful recommendations and had great conversational skills.
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January 2023 by Kay Dutch
Smaller than other stores, service needs improvement
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December 2022 by Sammie Wanglund
The hours are wrong. The website says they open at 5am on Friday. I got to the Casselberry store at 9:30 and they are still closed.Dont believe the website hours and dont bother calling since they won't answer.
