Hertz Car Rental
Car RentalHours:
541 E State Rd 434, Longwood FL 32750 Hours
About Hertz Car Rental
Hertz Car Rental at Longwood - State Road 434 HLE offers a wide range of vehicles, including luxury cars, SUVs, electric vehicles, vans, and trucks. Customers appreciate the friendly and hardworking staff, with some reviews highlighting exceptional service from employees who go above and beyond to assist, even during busy times. One reviewer praised how the staff helped manage a stressful family emergency, making the experience much easier. Jamal was specifically mentioned as an outstanding employee who provided professional and helpful service. However, some reviews mention issues such as long wait times and staffing shortages, especially when only one employee is working, which can lead to delays and inconvenience. There was also a mention of a wasted reservation for a Tesla due to lack of proper staffing. Despite these challenges, many customers find the location to be professional, welcoming, and attentive to their needs. The staff’s effort to provide excellent service, combined with competitive pricing and amenities like pick-up and drop-off, make this Hertz location a generally positive choice for car rentals.
Most Recent Reviews
March 2024
Great service by Jamal and Allison were SUPER friendly and nice, they upgraded me to an SUV without extra costs which was great. I really enjoyed talking with them and had a great experience.
December 2023
These guys really came through for me when I needed a rental to deal with a family emergency, just two days before Thanksgiving. They helped make an already stressful situation seem way more manageable, and I appreciate the service that I received.
October 2023
Jamal was absolutely amazing. He was the only one working and it was busy but he was professional,helpful and hardworking. Whatever you’re paying him isn’t enough he made it an excellent experience.
More Comments(79)
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