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March 2024 by Orlando Kemuel Rodriguez
Machine is super old and almost no water used so it will scratchy your paint.
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February 2024 by Nancy Jameson
$14 for a drive through car was. Guy asked for a tip and the only thing he did was put my card in. I drove through and came out with bird droppings still on my car. They do not do interiors according to the sign, the internet confirmed they did
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February 2024 by Georgie Santiago
Yesterday, Saturday, I went to this place and paid $14 for the car wash. I chose this rate because the cheapest one at $9 didn't include tire shine. When I left the place, I realized that the tires, besides being dirty, did NOT have any shine. I went back to the place and asked an employee named Fabian if he could apply tire shine because I had paid for it. He looked at my tires and said, "I see that they have shine." I replied, "Seriously, you see shine? If it were your personal car, would you allow this?" Then here comes the funniest part, he said to me, "they have shine, it's just not visible." ARE YOU SERIOUS???? So I responded, "so you're not going to apply tire shine for me?" and he replied, "we don't have tire shine, the machine does it automatically." He didn't even tell me that my car could go through again to see if it would be better. A car wash that DOESN'T have tire shine but charges you for it. I know that as STEALING or DECEIVING THE CUSTOMER!!! I URGE EVERYONE READING THIS TO AVOID GOING TO THIS CAR WASH AT ALL COSTS. NOT ONLY WILL THE CAR NOT BE CLEAN, BUT GOOD CUSTOMER SERVICE IS COMPLETELY LACKING. I attach photos for you to judge for yourselves.
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February 2024 by Eddie “Vanquished” USA
I have an unlimited pass and use this location as it is close to my house. Worst wash I think I have ever had in a modern automated car wash. Water flow was super weak, spray heads either clogged or not enough pressure. You need to maintain your equipment. Looks like the car wash roll up isn’t working out to well and you all are already in financial trouble. I’m going to cancel my membership.
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February 2024 by Robert Barrett
Great Price..
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February 2024 by Edward May
I'm there a minimum of 4 to 5 times every week Rarely, does anybody see my car dirty?
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January 2024 by Randy Kandt
Paid $14 for "Base Plus Exterior"Same poor quality wash as the $2.99 wash in MI! Missed the back of my truck completely!Was asked if I wanted to tip... Wondered if there were people washing or drying, was told just people waving through... Only 1!Tips are for a good job, not just as an entitlement for working a shift. I had to wipe down my vehicle, especially the many areas that were missed... So the tip was deserved by the person doing the work!
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December 2023 by Juan Gonzalez
There is no vacuuming at this location, nor do they have a full service option either. For the same price, go to another location that isn't a glorified external wash I can get at a gas station.Also for everyone reading the review. Mister Car wash at Casselberry did NOT take any action after I posted this. That must be an automatic reply to any negative reviews.
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November 2023 by Tim miT
Another Mister that all products paid for doesn’t work. Titanium spray does it whole light show and NOTHING comes out. Get your act together. We pay for the top tier membership yet your not only cheating us but everyone else that’s paying for it.
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October 2023 by Debra Chamberlin
Ugh! Long time customer but I’ll not be back. Mister switched to perpetual billing which I’ll never do and that’s the only option. The year-at-time was a pretty good commitment that I can do every year. The final straw was the person asking me if I wanted to add on a tip to the single, and last, car wash I was getting here since I was here. For a self-service, drive-thru car wash! Gross. I was ready to sign up for another year. ?♀️oh well.
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October 2023 by Rafael Rodriguez
Good afternoon, I come from Top Dog Cars Wash and I continue with Mister so far, the different branches have good and excellent service, but today, October 9, 2023, I arrived at 5:50 pm, it was open, I get ready and use my membership that I pay monthly, I have a Black Corolla in front, the employee who activates the washing process informed me that another car was coming behind me, a wine-colored Mercedes Benz and I apologized, at the end of my washing process I am going to vacuum and dry my truck and they inform me that the business has already closed, I told you, I just washed the car and I have to dry it and vacuum it which was EMPHASIS THE EMPLOYEES ARE ALREADY CLOSED YOU MUST LEAVE, if I arrive at a restaurant 10 minutes before closing they prepare my food and serve it to me and if not I finish at 6 when they close, they take me out of the restaurant without finishing eating, terrible service
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September 2023 by Mike Pimpinella
Paid for most 48 for was tipped 10 bucks, had brown dirt on my driver side carpet, the car is brand new, just bought, they didn't even wipe the interior, didn't take mats out and vacuum, Worst job I've ever seen, got robbed, then the Manager didn't do anything to fix the problem or offerd my money back... Don't Go Here!! If I could give a 0 I would.Service: Auto detailing
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June 2023 by CorruptedMinds YSN_DoughBoy
This place is horrible. They do not do a good job at all. My car was still dirty in the inside they did not wipe things down correctly on top of that. I paid $46. I didn’t even get my free air freshener. Your employers are very horrible at communication. I will never go to this place again and I will never recommend it to anyone that I know you guys need to tighten up.
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May 2023 by Bitter Sweet
I went in and paid for a Platinum clean which includes a cleaning of the interior. They vacuumed and did not clean anything. I went back around and they said that do do a very light wipe down but that’s about it but that wasn’t even done. She just said that’s pretty much the service they provide and nothing more they could do. I use go to this place all the time and they did a decent job but this is horrible. After paying $40 now I have to go spend more money to clean it myself. I want a refund, honestly. This is so disappointing.Service: Auto detailing
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May 2023 by Lily
This place is a JOKE. I paid for a platinum interior cleaning and this is what was left. This is disgusting and completely unprofessional. I will absolutely be contacting corporate for a refund and will NEVER be setting foot in this establishment again.Services: Auto detailing
