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March 2024 by REINALDO CRUZ
Excellent place!!!!Very well maintained storage with great staff. Recommend 100%.
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March 2024 by Molly Martell
I HAD TO STOP AND MAKE SURE TO LEAVE A REVIEW FOR(VY) SHE WAS ABSOLUTELY AWESOME IN HELPING ME NAVIGATE ONLINE TO ADD MY DAUGHTER AS MY EMERGENCY CONTACT!!!! I FOUND HER TO BE VERY PROFESSIONAL AND POLITE I TRULY APPRECIATED HAVING HER TO HELP ME AND SHE WAS ALSO PATIENT, AS A SENIOR THAT MEANS A LOT. THANK YOU BUNCHES VY?????
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March 2024 by Marilyn Kuczynski
Rosie is the best employee that this company has! She was kind and friendly during a stressing time of our life. She made sure that we were able to empty the storage locker and understood everything we needed to do. Thank you for the wonderful experience Rosie. If I ever need a storage unit again I will make sure to contact public storage and ask for Rosie. You have a valued employee at this public storage! She would be a great trainer on how to take care of your clients. THANK YOU ROSIE
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March 2024 by Bailey Hypes
I've had my unit since October of 2023, so as of writing this only 5 months. I got an email (with 3 days before the next monthly payment) that they were raising the price of my unit by $50/month. This is an insanely weird and greedy business act. I'm enrolled in autopay and pay my bills on time. It is insane to me that they would price gouge the unit like that. I decided to schedule move out immediately. I picked the unit because it was in my budget and now it is completely out of it. This is extremely disrespectful of the company and shows they do not care at all about their customers. Also my unit had a large pole in it that took away from room I could have used. The doors are also sometimes broken too. If you can take your storage needs elsewhere.
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February 2024 by C
Glad I picked this place. The property is very clean inside and out. Rosalie is amazing! She's was such a big help to me. She's so informative and such a fresh of breath air. If you need storage definitely recommend this place!
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February 2024 by Edwin Ramon
Storage units were spacious and clean. Friendly staff, Rosalie showed me how to use the kiosk. Minutes from downtown Orlando. I look forward in getting a storage unit here soon!
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January 2024 by Allison Negron
Rosalie was such a great help. I was inquiring about getting a storage unit and Rosalie helped me better understand the kiosk. Her excellent customer service and willingness to help made it easy to choose this location.
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December 2023 by Jillianne Medina
I recently stopped by to see a unit that I was interested in and I was assisted by Rosalie. She was incredibly kind, helpful, and very patient while I explored my options. I had a wonderful customer experience with her and hope to see her when I come around again!
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December 2023 by Tawana Cooper
Selina has been wonderful and a great help!!???? she deserves a pay raise.
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October 2023 by Tera Champion
I have never in 25 years had a company bait and switch with a rental price that goes up 40% after 3 months. Half the time, they have been under construction, my codes wouldn't work, elevators were broken, and multiple times, I couldn't even access my unit when I was home from working out of state. Absolutely horrible service for the price, but the people who work there have been a polite and nice as they can while dealing with the corporate price gouging.
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October 2023 by Transformational Coaching with Linda
Terrible company!!! I went there to use one of their storage units. They took my 29.95 admin fee and was unable to assist us with the unit we were renting. When we arrived at the facility there was no one there to help us. I had to, due to their incompetence, had to go to Uhaul, who I had the moving van with, and use one of their units which I ended up paying a lot more for. When I requested my fee returned after only having given it to them in about an hour before we realized we could not get the unit, they refused to return the fee. BAD BUSINESS!!! They could care less about me as a customer. It was their fault we were unable to get a unit and yet they think its just fine to keep my money. JUST WANT EVERYONE TO KNOW THAT IS THINKING OF GOING TO A STORAGE FACILITY NOT TO USE THEM.
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August 2023 by Mary C.
The building is very warm, I would appreciate it being cooler,I appreciate the extra layer of security by having to put my code in before getting on the elevator
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August 2023 by Laiza B. Carlo
I’m giving 3 stars because my stuffs are safe but even tho they are doing some changes, they need to fix the AC and also there’s no light inside every storage like other companies has… it’s to dark for the one that has to look for a particular item etc.. furthermore, something that it’s important to know if that you are never gonna be paying what they tell you at the beginning… there’s always rise on payment for whatever reason, so, careful with that because I’m paying around 100 more that I have told and when you already have all your stuffs together you just pay because you don’t wanna do the whole moving again… been there sometimes and it has been imposible to gets in because problems with the main door, elevators.. etc.
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July 2023 by Jeremy Garner (whatevsman)
Big shout out to Selina, who helped me settle some trouble I was having regarding my unit. She took care of my problem, and I can rest a bit easier now.
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June 2023 by Jeremy Garner
Big shout out to Selina, who helped me settle some trouble I was having regarding my unit. She took care of my problem, and I can rest a bit easier now.