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February 2024 by Nadine Knisel
Fresh fruit and vegetables
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February 2024 by Thisistheday3
I went there for two things and wound up making friends during checkout. The cashier was in it too! That check out experience was lively! ?
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February 2024 by German chokolate
I just want to give a shout out to Nicholas and seafood area I was looking for a certain item at didn't see you there and he saw the look of discernment on my face as I tried to decide what else to get in place of it he then asked what I was looking for and then made it fresh for me so that way I was able to have the dinner even though I told him he didn't have to go out of his way for me but he insisted and reminded me why it's truly a pleasure to shop at Publix.
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February 2024 by Matthew Martin
Great service had everything I needed
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February 2024 by James Salmon
Publix is a good company. They have become a bit ridiculous with their prices, but still sell quality products. I just wish I could afford shopping there more often. I wouldn't because I can get groceries for cheaper elsewhere, but if I could afford shopping at Publix it would be nice to have that extra money.
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February 2024 by Skylar G
the BEST customer service. thank you at the service counter Ms. Lisa- she went above and beyond helping me with a customer deli order. wow I can't express how kind and patient!she really got her steps in!!
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December 2023 by Matthew Azar
Where shopping USED to be a pleasure.... First, for all Publix, they have raised prices sooo much that it is laughable. This particular Publix is always out of sale items. I'll often ask someone if they have any in back and have been given the answer that no, they have been out of it all week. I have also waited in line for subs for up to 45 minutes and when I have gone to complain, a manager came but instead of helping out, he just stood there watching. This situation is made worse by the fact that the employees who have worked in that area for a long time, will often put the new person on sub making duties and they often don't even know what goes on each sub. Also, they close down the fryers so early, don't even think of having fried chicken for dinner if you go in past 8:30pm. Odds are they are out, the fryers are off for cleaning and you are not having fried chicken for dinner. In my personal opinion this Publix is my least favorite Publix in the area. Aloma Publix has the same high prices but the service there, especially when buying subs and the pharmacy is so much better. I live across the street from the Casselberry Commons Publix but will only shop there if something is b1g1 free or for subs. I now shop at Aldi or Costco for almost all food items. The quality is as good or better and the prices are often half of what they are at Publix. Publix seems to have lost its way and now seems to put profitability above all else. As you scan your own items at checkout, ask yourself why are you paying more if the service is no longer there?
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December 2023 by Dave rossignol
Super friendly staff will go out of their way to ensure you get what you want. Check out was very easy and fast. Dave was the cashier and was very friendly and helpful and paid attention to details of my groceries. I will return every time I need food. Thanks Dave
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December 2023 by Monique Johnson
Staff is so helpful and friendly. I was looking for a specific goat cheese they used to have and the manager offered to talk to the supplier to see if they would be able to to get that one for me! So awesome
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December 2023 by M M
I love this Publix, everyone is so knowledgeable, helpful and nice. The grocery manager Tyler is very sweet and helpful. He went above and beyond to help me with a grand smile the whole time. And my cashier Jonessa was amazing, very sweet, smiling and hard working. This store is very clean and organized and the staff greets you and is very helpful. I highly recommend. In a world where customer service is not that great anymore this store beats the odds, keep up the good work!
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November 2023 by DD D
Management NEVER staffs enough people to have a sandwich/deli AND hot case. It takes EASILY 20+ minutes to get someone to notice you or even have time to take your order. It is not like this at other Publixs so I dont know why that is the case here. Very inefficient and seems like an easy fix if they actually wanted to fix this dilemma. Go try for yourself to witness it. Also hot case is often times empty bc they didn't make the food fast enough to restock. So many times I want to get hot food but cannot due to these issues which is really bc they wont have enough people to staff both stations and have the people have to juggle two jobs at once. Please hire/schedule enough people to complete these tasks realistically.
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November 2023 by Joyce P.
Subs here are great. I stick with Boars Head brand. Prices are the highest of all local grocery stores. Stores are clean and emp are helpful and friendly. Customer service is A+
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October 2023 by Rosa Martinez
Went in at 8 to buy some subs, and the young woman at the deli told me that it was closed. I asked what time it closed for the next time, and all she kept saying to me was, "We're closed." Do not plan to return if staff is going to be rude.
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October 2023 by Mouna Serdouk
Great shopping experience as always. Public never disappoints. This location is huge and super clean and organized.
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September 2023 by Mary Sparling
Not my usual Publix. Publix never disappoints. Clean , fresh smelling staff always pleasant and anxious to help. Somebody does an excellent job of hiring staff. It is such a pleasure to be treated by staff as if they are glad you came by. Sadly most establishments do not care.
