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March 2024 by Candace Walton
I hate the turnout of my nails...I took a lost financially, I am not satisfied with my nails at all I went in with a picture of what I wanted and showed the nail tech, my nails don't look anything close to what I was wanting to achieve I will never go back here to get my nails done unless for some reason they get new nail techs who actually know what they are doing...I normally don't give bad reviews but I left extremely disappointed today
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October 2023 by Dayana González
They don't know how to work well and apart from being annoying if you correct them, really bad service.
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October 2023 by Eli Triana
The experience was magnificent, we loved the spa pedicure, and the care was excellent.
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August 2023 by Shawn Kreider
The person did a polish change. Did not properly trim my toe nails. Did not coat over the edge of the nail and argued with me when I requested that he paint the edges of the nails. Charged me $25 when it used to be $10 to change the polish.Service: Nail polish changes
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August 2023 by Maria Reinoso
I love this establishment staff is very professional. Love the remodel pictures very clean establishment and love my gel pedicure nails I wouldn’t go anywhere else.
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June 2023 by Olga V.
I have just left the regal nails in Casselberry in the Walmart. I was in there over 3 hours and had the worst nail experience ever. My fingers are all cut up. I went in for a dip pink and white ombre, and Kim said she knew how to do it but unfortunately not true. So I told her to do a French instead, but she couldn't do that with dip powder only with gel! Now my nails are all different sizes shapes & warped and not to mention the cuts I received! (pictures attached) To top it off she asked me to pay in cash she prefer cash. Did she think I would dispute the charge? I don't dispute charges for services rendered but I always give reviews. I paid her cash so $165 later& no receipt given...I'm not satisfied with the work I received. I did get eyebrows waxed, lashes and pedicure too. The deluxe pedicure does not include a massage on the legs very odd. I pay that much in all other salons and receive not only a leg massage but also shoulder massage, not here. Lashes started falling off as I was driving home (picture attached). I will not recommend this place. I hv been doing my nails for over 30 years & honestly this was by far the worst experience ever. ZERO STAR REVIEW ...24 hrs after getting nails done gel over dip nails lifted (picture attached)
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May 2023 by Karmen Rivera
I had the gel filling in my nails and a eyebrow wax. Kim was awesome. The only problem I'm having now I'm trying to make an appointment and the phone number keeps going straight to voicemail.Service: Waxing
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May 2023 by Jesse Cutler
Always a good job and a fair price $18.00 + Tip
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January 2023 by Vicky Fritts
Got a full set for my daughter and everything was going ok till I had to pay. They swiped my card and charged my card and proceeded to tell me that the transaction didn’t go through. I told them that it did and showed her the alert text I got from my bank. She insisted that it didn’t and I told her not to charge the card again and she swiped it again. I showed them the second text and she refused to refund me the second transaction. I called my bank right there and even the bank representative told her that there were two transactions and to refund one. They refused again. They had the nerve to tell me not to worry about this and to dispute it with the bank. Of course not because it’s not their money. Needless to say I will never go there again and I will be disputing the charges.Service: Gel manicures
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December 2022 by Kathy Anderson
Kim is an excellent nail tech. I have been going here for acrylic nails ever since they opened. She does intricate design work as well.
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June 2022 by Tina Conner
I got a French manicure and within 3 hrs there were cracks in my Nails, I went back the following day, the guy somewhat fixed them but again cracks appeared. I went back 2 days later bc by this time part of 2 Nails fells off, the polish or gel, whatever it was, and they were rude, basically blamed me for it, would not refund the amount pd and I was told "get away from my desk" as the girl was doing a shooing motion with her hands.Service: Manicures
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April 2022 by Tania M.
This was the worst service I've ever experienced. I have quite literally had my nails done, from here down to West Coast. My sister-in-law and I decided to stop here yesterday and get her feet then. It took the technician 15 minutes just to figure out how to get gel nail polish off of my toes. That was after soaking and drying my feet numerous times. My sister-in-law was done 15 minutes before I was as she had a rush job done on her feet. Then when it came time to pay, they asked if it was cash or card? My sister-in-law paid with cash gave her $40. The technician asked her if she wanted change back. My sister-in-law said yes, and then she asked her how much does she want back? First of all that is very unprofessional. It should be up to the consumer if they want to leave a tip. She went and sat down and never brought my sister-in-law her change. We waited and then we decided to go up to her and asked for her change. She acted as if she already gave her change. Needless to say I did not leave my technician a tip, because it should not of taken over 15 minutes to remove nail polish. And let's not even talk about how many times we were asked if we wanted to do our eyebrows done. After four times they told my sister-in-law that she needed her eyebrows done. Very disappointed very unprofessional. We will never go back to this location. Definitely not a place I recommend.
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August 2021 by The Life of Ashley J
I love my eyebrows ! Kim did such a great job ! I will come back !
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July 2021 by Petra Sweeting
I like my pedicure nails and my waxed eyebrows. I love the service she did a great job.
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July 2021 by Lee Sweeting
she did a great job with my pedicure gel. I also got my eyebrows wax and could not see my eyebrows now it's beautiful.
