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December 2023 by Sarita Lopez
Assoc. was really great, helpful, and answered all my questions.
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June 2023 by taylor thompson
I was having a hair crisis & Rebecca saved the day. LITERALLY. I went in there, kinda knowing but not really knowing what I needed and she pointed me in the right direction. She told me the correct dyes to use and how to cancel out the green in my hair. She’s the best and if I’m ever in need, I hope I can always find her there.
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March 2023 by QUEEN KAREN
Customer service is excellent!!
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July 2021 by J P
Katie was very helpful with all my questions and requests!
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October 2020 by Hillary B.
Very helpful staff! Went in today with two teens that wanted to buy hair dye and the woman ( black hair with red highlights) was super nice and friendly as was the other woman. You can tell they really have a passion for hair and helping others. Thank you!
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February 2020 by Melissa J.
I will start off with the positive, which is that the customer service here was really good. I encountered not one, but two helpful employees. The negative was that they had a horrible selection of barrettes. And I have to say, I find that super odd for a beauty supply store. The Bed, Bath, and Beyond had a much, much larger selection. So naturally I didn't make a purchase here ultimately because that is what I stopped in for. I find most Sally's super small and you can get a lot of the products they sell much cheaper online. If you need a product right away this might be a good bet but if you're not in an emergent situation you would be better off elsewhere.
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April 2019 by Abby Kuznetsov
Helpful staff and lots of products.
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January 2019 by Amber Lese
No phone answer
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January 2019 by Amethyst Rayne
I arrived at the location only to find a ' be back in 10 minutes" sign on the door. I waited for a few minutes and then I saw the salesperson unlock the door. She was apparently the only person in the store and she is obviously not feeling well. I make my purchase as quickly as possible and leave the store.
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December 2018 by Cheyenne Jenkins
Staff is always very nice.
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November 2018 by valerie ali
it was ok didn't get help
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September 2018 by K
Made a special trip to this Sally's to buy a product that was accompanied by a special offer of a free product. As it typically happens at this Sally's as well as others I've been to, they were completely out of the "free" product and would not allow a substitution. When I spoke to the ladies at the check out about the product being out, they offered a rain check and nothing else. This is typical attitude for the employees at Sally's including managers. Zero customer service and zero concern for any inconvenience caused to the customer. They both looked annoyed at the fact that I suggested that they speak to management about the frequency with which they run out of products that are on sale and on advertisement. I asked for a phone number for management so that I could provide some feedback and all I got was an 800 number for customer service and that with a very surley attitude from the woman at the counter. I will indeed reach out until I get someone from management to provide feedback on how terrible these people are running this establishment. Sadly they offer products that are not available at the nearby retail stores.
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August 2018 by Kasonya Stevenson
The manager at Store 1254 WOW'D me.
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August 2018 by Allison Martin
I really like this location the associates that work here are very nice! I always feel welcome when come into this store always greeted and asked if need any help keep up great work you guys do!!
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June 2018 by Lauren G.
Love this location and customer service! Great prices and selection- the women are all so kind and helpful. WONDERFUL service!!!! Thanks so much Ill continue to be a customer forever =)
