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February 2023 by Gabriel Berroa
As usual, Excellent service.
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November 2022 by Savannah N.
I called the Target located in Cassleberry today regarding an issue I was having, I spoke with the customer service department. A younger woman answered the phone sounding incredibly rude. I needed something on an order changed because I unfortunately ran into a small emergency. She was not willing to help at me at all and she wouldn't give me her name either. I leave this review regarding the nasty ATTITUDE of the woman who answers your phones because as a customer who frequents this store, I'm absolutely baffled. Another family member of mine retrieved my order because I was no longer able to, she asked for the woman's name (I asked her to) to which both the manager and other employee didn't want to give her. I wish I could put a name to the person I'm referring to but it seems as though the store already knows who I'm talking about.
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May 2022 by Margaret P.
Pros: Vast makeup and beauty section, I love their dollar spotCons: I used to LOVE this Target but after experiencing the dressing room and its messiness yesterday, that love turned to LIKE. There wasn't even anyone manning the women's dressing room, much less putting clothes back. The clothing sections of the store could use some organizing as well. There was no hand sanitizer in either of the hand sanitizing stations when I came in.Also, there weren't many carts available and one that WAS sitting there had two cups of coffee in the holders.Overall score: C
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February 2022 by Carol Rackley
Grayson goes above and beyond with service and knowledge. He helped me FINALLY transfer the apps & info from a broken Pixel to a new Motorola. It took me 3 other places and 1 month to finally find someone who could figure out how to transfer the info without the broken-ness!Thanks for a great experience.
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September 2021 by Joyce P.
Love the drive up service but hate that lots if items are, "Not available at this store". Milk, ULTA cosmetics, to name few.
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June 2021 by Steph S.
We just drove here from another Target downtown to get something that was sold out and on clearance. Rayna in customer service was absolutely wonderful and made sure to pull the item and price match it to the other target. She ended up running into us later and made sure we had everything else we needed. Everyone here is so friendly it's like a whole new experience at this Target.
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January 2021 by Sarah H.
The most insane experience during the pandemic. Every time I go to this location people aren't wearing masks. Including employees. Not even like nose out or around the chin, literally not wearing one at all. Tried to find a manager and what do you know, he wasn't wearing a mask. If you're gonna go to target and you care about human life, avoid this location and go to the one in Kissimmee instead.
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October 2020 by Montana F.
I love this target! It is my favorite one in the area because they keep the store well stocked and all the staff are helpful when I cant find something. During Covid they have been keeping the store very clean and all staff have been wearing their masks! Although it is not as big as the target I can still usually find everything I'm looking for. It is also not as busy as some of the other targets in the area, which is great during social distancing times!
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April 2020 by Amanda T.
We are Target over Walmart shoppers 100%, HOWEVER, I may change that after today how we were treated during the COVID-19 pandemic in the Casselberry Target. My family had to make an essential grocery trip and while in the produce section one of the employees of target started laughing and quite vividly bullying my children while we were in our protective gear. They had masks and gloves on of course. The employee told the other employees it was Halloween and my kids were Halloween characters dressed up in the store. The employees did not have any protective gear on at all which I'm not sure why that is not a requirement at this time. This is a global emergency and to bully kids for taking proper precautions is very unacceptable. This store is not supportive and the employees think the virus is a joke. When we decided to tell customer service the manager said it wasn't important which clearly shows this store is not taking the virus serious nor any precautions to keep its customers safe from germs or bullying.
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November 2019 by Jennifer K.
I went here because they had an item "in stock" on their website. There was a no hold in store and no pick up option. We drove there to purchase it. When we arrived, they had one available but it was "on hold" for someone. I brought up the point that they couldn't have it on hold because the website didn't allow it. They turned up their noses and were incredible rude and shady about it. We drove pretty far to purchase this item. They didn't care there was a no hold policy whatsoever. Will never return here again
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November 2019 by Shaunda H.
Pretty nice location. Not as big as some. But it's a good one, sometimes Canberra little messy by the clearance section. We like that pet smart is next door. It's a good spot,to pick up some much needed items.
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September 2019 by Bri B.
I am an avid target shopper. I buy everything from groceries, clothes, to even my furniture from target. My home target is the one in Sanford but I unfortunately had to deal with this target because a piece of furniture I wanted was sold out at the sanford location. The customer service I received was nothing like anything I have experienced before. I was treated horribly and if my furniture needs were out of the realm of the employees department they were unwillingly to help. When I asked for help from a man in electronics he spoke to me with such disgust and treated me as if I was so ignorant for even asked for his help. I will never return to this target again. If it weren't for Adam and Donna's assistance I don't even think I would have received the piece I was searching for.
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July 2019 by Chloe G.
This is a very tiny Target compared to my usual one. I came to this one because they had a curtain in stock that I needed. When I got here I loved it because it was little and WAY less crowded! The dollar section was fully stocked with all the teacher supplies I was also looking for. I'll for sure be coming back to this store location when it's time for teacher discounts on school supplies.
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June 2019 by Patricia R.
It was rainy out but I had gotten the need to buy up items so I decided to stop by Target to check their pricing and availability of a well reviewed product I wanted to test out. Drove in, got a spot and started the slow walk around. Located the item which I had put into my online shopping cart, it was nearly $12 in store but being offered at $5 on their site so I bought it online where the system told me it would take about 2 hours to fulfill. So in the meantime, I kept stocking up on things I would need, even pausing near the meat section where they had some really good priced pork and beef but I remembered the defrosted chicken at home which I really need to cook today so I put them back, Around 15 minutes later, an email came in stating that the one item I had ordered online was really to pick up, walked over to the front customer service rep and managed to pick up the hair product and then pay off the remaining items in my cart. What an amazing service! Am definitely going to order ahead more often since they are super quick in getting the order together (granted, mine was one item so I would definitely give them more time for bigger orders but it was a test run).
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May 2019 by John D.
Let me start off by saying I NEVER leave reviews. ONLY if the experience was memorable to the point of being absolutely stellar... or if it is so horrible that I would hate for anyone else to go through the same.... Only leaving 1 star because that is what is needed to leave a review. I placed a pick up order for formula and am highly familiar with how it works as I always use this at my home store in sanford. 30 minutes go by and I decide to hop In my car and drive to this location and wait in the parking lot for an additional 15 minutes. 45 minutes go by and my order is STILL not ready (mind you this is on a slow Monday night with a bunch of employees aimlessly wandering.) I decided to walk inside to go pick up the order from customer service. When arriving inside the employee told me my order pickup was not ready and that I had to sit and wait the 2 hour time frame. I then told her, I do not mind grabbing the formula myself from the rack, I would just like them to honor the discount that they were offering for both pickup/drive up. she then proceeded to tell me that they can't do that and they would have to refund my original order and ring it out to me with NO DISCOUNT. WHAT IS EVEN THE POINT OF OFFERING THE DRIVE UP SERVICE OR PICK UP IF ITS NOT READY WHEN YOU ARRIVE?!!!!!! Not only was the representative who attended me extremely rude, she was hesitant in involving the manager and also spoke about me through the walkie talkie to her colleagues as If I wasn't right in front of her. THEN, an employee walks up who I assumed was the management as she was carrying my formula. I asked her "Are you the manager?" She then rolled her eyes and said "Nope!" I then asked her "Why do you have attitude do all of the employees here have attitudes?!" Immedietely asked for her manager, Holly, who by the way was just as bad. showed no empathy for my situation and also stated that whatever the sanford store does is not what they do.YOU ARE TARGET! SAME COMPANY and WOULD IT KILL YOU TO HONOR A DISCOUNT THAT IS ADVERTISED ON THE APP?!!!!!!! literally the worst experience I've ever had at target. Never again will I shop at this location. EVER. 100% believe this store should be monitored by corporate more and have secret shopper visits so you can truly see how the employees act.